Sophia Public Speaking Unit 2 Challenge 3,100% CORRECT

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Caroline works for an online retail company that sells software to businesses. One day, the sales director asks her to collate information on key accounts and customer profiles before presenting her f... indings at a board meeting. Caroline begins this task by conducting interviews with the sales team. Caroline prepared …………………….before each interview so she would remember the main sales topics she wanted to cover. Knowing that the interviews would touch on individual sales performances, Caroline realized she could potentially offend her subjects, so she vowed to respect their………………... 2 Caroline’s company sells software to companies across the globe. In order to complete her assignment, Caroline has to talk online with workers located in the United States and abroad. At first, Caroline is overwhelmed with the number of different methods she needs to utilize to collect interview data. But she knows completing this work will impress the board members. Rate the way that Caroline analyzed content during interview follow-up as appropriate for In-person, Synchronous online, or Asynchronous online interviews. Synchronous online- Asynchronous online- In-person- 3 After completing interviews, Caroline begins reviewing research of sales trends. Her research and interviews reveal an important sales tendency that she wants to stress during her presentation. The company’s highest-spending clients are businesses in very competitive fields. Therefore, these businesses are the most likely to pay for even incremental improvements in software. Caroline thinks the board will be impressed by this finding, but she wants to incorporate testimonials into her presentation to drive her point home. Select the statement that describes Caroline incorporating testimony into a speech effectively. 4 Caroline starts writing her speech for the board meeting. She wants board members to understand the relationship between clients’ industries and the company’s overall revenue. She considers adding suggestions for how the board should use this data, but worries she will sound presumptuous. She calls Amy, the sales director, for advice. "Sticking to information is the better plan," Amy decides after hearing Caroline's query. "Let the board decide what to do next. They're in that position for a reason." "Maybe I should be a board member," Caroline jokes. Rate each informative speech as Demonstration, Explanatory, or Descriptive. Demonstration-A doctor speaking at a conference shows how to perform a new procedure to help a choking person Descriptive-A botanist presenting her findings informs her audience of the characteristics of a new fern species Explanatory-The head of a bookstore tells an audience facts about competing in an online-focused marketplace 5 Caroline has more information than she can use for her presentation. Feeling overwhelmed, she takes a lunch break with her friend June, who has made several presentations as a marketer for a publishing house. "Have you ever felt like this before?" asks Caroline after describing her situation. June laughs in response. "Having too much information is part of the process. You've got to focus on the strongest evidence you've got!" Match each goal of an informative speech with Caroline’s method of achieving it. C Informing the audience D Determining essential information B Making it memorable A. Caroline decides to lead off her speech with an anecdote about her time as a saleswoman near the beginning of her career. B. Caroline decides to repeat some of the main takeaways from her research several times throughout the course of her speech. C. Caroline works at packaging all of the statistics, interview analysis, and industry research into a form that is easily communicable. D. Caroline discards any portions of her research that are unverifiable and conclusions that may influenced by her personal opinions of the business. 6 After writing a few early drafts, Caroline is confident she has narrowed her presentation's focus. She still believes the connection between clients' industries and overall revenue should be the main takeaway. Caroline asks Amy to read the earlier parts of her presentation, hoping to get useful feedback. "I'm just glad you have a focus," Amy responds. "That's a lot of information we gave you and I was worried you'd get buried in it." "You must have hired me for a reason," Caroline replies. Choose the properly scoped topic for Caroline’s speech. 7 Caroline asks her friend David, who works as a school teacher, to listen to her finished presentation. After listening, David looks confused and says, "I'm sure it's good but I didn't understand some of what you said." Caroline realizes she’s forgetting something: David, like several of the board members, does not have experience with sales. Caroline had assumed everyone in her audience would be familiar with her topic, but now she fears that some board members will be confused. Rate each strategy from Caroline’s speech as involving the use of Concrete or Abstract terminology. Concrete- Abstract- Concrete- 8 On the day of the board meeting, Amy introduces Caroline by stating that Caroline will be making a valuable report on company sales. Though still a little nervous, Caroline greets the members of the board and launches into her presentation. Caroline's explanation of how new competitive industries have emerged in the economy made the audience realize her speech was based on …………………….information. Caroline told her audience to listen carefully whenever she was about to make a main point, relying on ……………………to help the audience make connections. 9 Caroline receives a round of applause from board members after finishing her presentation. She asks if anyone has a question and one board member shakes his head. "That was one of the smoothest presentations I've seen," the man claims. "So many of these talks sound like people just want to use statistics to sound intelligent." Caroline breathes a sigh of relief. She had worried her audience wouldn't fully understand her points, but her planning paid off. She has made a great impression with her bosses. Select the statement that does NOT describe a way for Caroline to enhance her audience's understanding. 10 After the board meeting, Amy approaches Caroline with an update on the results of her presentation. The company will be pursuing a new client strategy due to her presentation. "Do you have a transcript of your speech?" Amy asks. "I want to show it to members of other departments. They can use it as a guide for making informative speeches." Caroline couldn't believe that she was a model for others. "Sure!" she responds. "Just remind them it takes hard work." Refer to the sample informative speech by former President Barack Obama regarding the death of Osama Bin Laden. Select the TWO statements that describe ways in which this informative speech was effective. [Show More]

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