Business > QUESTION PAPER (QP) > Oxford Cambridge and RSA Monday 13 June 2022 — Afternoon GCSE (9-1) Business J204/02 Business 2: o (All)

Oxford Cambridge and RSA Monday 13 June 2022 — Afternoon GCSE (9-1) Business J204/02 Business 2: operations, finance and influences on business Time allowed: 1 hour 30 minutes

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SECTION A Answer all the questions. 1 A customer has bought a laptop from a computer shop. By law, the computer shop must: A match the price charged by a local competitor B offer to upgrade th... e laptop for no extra charge C provide virus protection to keep the customer’s files safe D supply a laptop of satisfactory quality Your answer [1] 2 Customer engagement: A allows customers to try before they buy B contributes to good customer service C improves the product knowledge of employees D shortens the supply chain Your answer [1] 3 Performance data for Pallin Ltd for the last five years of trading is shown below. 2017 2018 2019 2020 2021 Profit £15 000 £0 –£9000 £17 000 –£3000 Pallin Ltd’s average level of profit over the last five years is: A £4000 per year B £5000 per year C £6400 per year D £8000 per year Your answer [1] 3 © OCR 2022 Turn over 4 A perfume shop has a gross profit margin of 50%. This means: A for every £10 of sales, it makes £5 profit after all costs have been paid B the perfume shop’s variable costs are exactly half of its fixed costs C the shop charges customers double what it pays when buying the perfume D to make £10 of profit, it needs to sell £50 of perfume Your answer [1] 5 QT Homeware Ltd manufactures small kitchen appliances. The company has recently received a number of emails complaining that its kettles leak. Which of the following actions would help QT Homeware Ltd deal with this problem? A Include a cloth to wipe up any leaks in the box of all new kettles B Launch a promotional campaign in a housekeeping magazine C Meet with production workers to discuss how to reduce costs D Physically test every hundredth kettle to ensure it is watertight Your answer [1] 6 A drum kit manufacturer plans to make 500 drum kits this year. Estimated costs are as follows: • raw materials £40 per drum kit • rent £600 per month • heating and lighting £900 per quarter • other expenses £56 000 per annum The manufacturer’s estimated total cost for the year is: A £66 840 B £77 500 C £85 900 D £86 800 Your answer [1] 5 © OCR 2022 Turn over 10 Which of the following would be a variable cost for a restaurant? A Advertising fee [Show More]

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