Progression: Field Tech V -VI Conventional > QUESTIONS & ANSWERS > Progression: Field Tech V -VI Conventional Latest 2023 Already Passed (All)

Progression: Field Tech V -VI Conventional Latest 2023 Already Passed

Document Content and Description Below

Progression: Field Tech V -VI Conventional Latest 2023 Already Passed Toll free numbers -✔✔ Allows customer to offer toll-free access to callers call triggers an inquiry from the local telepho... ne switch to a large database which translates the number into the actual 10 digit number so the call can be routed and completed Automated attendant -✔✔ A virtual switchboard operator that directs incoming callers to appropriate extension Automatic call distribution -✔✔ A process of distributing numerous incoming calls to a specific group of terminals callers are greeted by an automated message that notifies them they will be placed on hold until someone is available Roll over -✔✔ Allows incoming calls when faced with a busy line to roll to the next number until it finds a line that is available Hunting -✔✔ Allows multiple numbers to act as a single group and incoming calls will find an available line within that group Conference call -✔✔ Links multiple parties into a single conversation Call Transfer -✔✔ Allows incoming calls to be transferred to either an external or internal number Call forward -✔✔ Allows customer to forward the phone to another phone number Call return -✔✔ Supplies the number of the last caller an option of automatically calling the party back Call waiting -✔✔ Notifies a telephone user another incoming calls waiting to be answered this is typically provided by a short tone on the phone or by use of a caller ID feature Caller ID -✔✔ Notifies the telephone in use of the name or phone number of an incoming caller Call screening -✔✔ Automatically routes selected incoming numbers to a message that states calls are not being accepted at this time Call block -✔✔ Provides the ability to block select the types of incoming calls 3-way calling -✔✔ Allows parties to converse at the same time during session user can place one of the parties on hold to speak to the other privately Speed dial -✔✔ Allows programming of phone numbers for a fast one digit dialing [Show More]

Last updated: 1 year ago

Preview 1 out of 17 pages

Reviews( 0 )


Add to cart

Instant download

Can't find what you want? Try our AI powered Search



Document information

Connected school, study & course

About the document

Uploaded On

May 17, 2023

Number of pages


Written in



Member since 2 years

243 Documents Sold

Additional information

This document has been written for:


May 17, 2023





Document Keyword Tags

Recommended For You

What is Browsegrades

In Browsegrades, a student can earn by offering help to other student. Students can help other students with materials by upploading their notes and earn money.

We are here to help

We're available through e-mail, Twitter, Facebook, and live chat.
 Questions? Leave a message!

Follow us on

Copyright © Browsegrades · High quality services·