Business Communication: Polishing Your Professional Presence, 2nd Canadian Edition, By Barbara G. Shwom, Lisa Gueldenzoph Snyder, Liz Clarke (Test Bank)

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Business Communication: Polishing Your Professional Presence helps students achieve the highest level of professionalism when conducting business. With a clear communication model that helps students ... professionally analyze and react to any sort of business situation, this text stresses the importance of etiquette in successful entrepreneurial practices. Becoming a successful Business Communicator Managing the Communication Process: Analyzing, Composing, Evaluating Who Am I? Understanding Interpersonal Communication Styles Who Are You? Understanding Intercultural Communication and Workplace liersity What Are the Tools and What Are the Rules? Communication Technologies in the Workplace How Can We Be Better, Together? Collaboration and Productivity Communicating Routine and “Bad News” Messages Communicating Persuasive Messages Finding and Evaluating Business Information Preparing Business Reports and Proposals Preparing and Delivering Business Presentations Communicating Your Professional Brand: Social Media, Resumés, Cover Letters, and Interviews Appendix A Formats for Business Documents Appendix B Documentation and Reference Styles [Show More]

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