CNA; Chapter 2 Questions and Answers 100% Pass

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verbal communication mean ✔✔spoken or written words nonverbal communication means ✔✔communication with no words such as body language facial expressions, an posture observation of smell... includes ✔✔residents body or breathe odor observation of sight include ✔✔changes in residents apperance observation of hearing include ✔✔residents words tone an breathing observation of touch include ✔✔residents skin an pulse what is a root ✔✔is part of a word that contains basic meaningwhat is a prefix ✔✔word part that comes before the root what is a suffix ✔✔word part added to the end of a root type of terms that may not be understood by resident or their families ✔✔medical types of questions that should be asked they elicit more that yes or no answer ✔✔open ended phrases used over an over again that dont mean anything ✔✔cliche's type of language along with gestures an facial expressions ✔✔body asking this should be avoided when residents make statements because it makes people feel defensive ✔✔why along with profanity these type of words should not be used ✔✔slang to avoid chocking residents should eat in a ✔✔upright position [Show More]

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