Management Information Systems-Managing the Digital Firm Ed.15 Kenneth Laudon,Jane Laudon |Test bank| Reviewed/Updated for 2021

Document Content and Description Below

Management Information Systems-Managing the Digital Firm Ed.15 Kenneth Laudon,Jane Laudon Test Bank 2021Verizon's use of a web-based digital dashboard to provide managers with precise real-time inform... ation enabled it to improve which of the following? A) Compliance with regulations B) Managerial decision making C) Efficiency in creation of new products D) Employee morale E) Intimacy with its suppliers) Which of the following may lead to competitive advantage? 1. New products, services, and business models; 2. Charging less for superior products; 3. Responding to customers in real time A) 1 only B) 1 and 2 C) 2 and 3 D) 1 and 3 E) 1, 2, and 3Verizon's use of a web-based digital dashboard to provide managers with precise real-time information enabled it to improve which of the following? A) Compliance with regulations B) Managerial decision making C) Efficiency in creation of new products D) Employee morale E) Intimacy with its suppliers.Which of the following is not one of the six strategic business objectives of information systems? A) New products and services B) Improved decision making C) Competitive advantage D) Improved employee morale E) SurvivalA firm that invests in an information system because it is a necessity of doing business does so because it is seeking to achieve which of the following business objectives? A) Operational excellence B) Improved decision making C) Competitive advantage D) Customer intimacy E) SurvivalThe Mandarin Oriental's use of computer systems to keep track of guests' preferences is an example of which of the following? A) Improved flexibility B) Improved decision making C) Improved efficiency D) Customer intimacy E) Operational excellence [Show More]

Last updated: 11 months ago

Preview 1 out of 438 pages