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QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) QUIZ - Lesson 04 Due Nov 4 at 11:59pm Points 90 Questions 90 Time Limit 120 Minutes Instructions Attempt History Attempt Time... Score LATEST Attempt 1 36 minutes 88 out of 90 Score for this quiz: 88 out of 90 Submitted Nov 1 at 10:12pm This attempt took 36 minutes. 90 Questions, Multiple Choice or True/False Question 1 1 / 1 pts For the project manager, leadership is: The process by which she influences the project team. The process of assembling a group of individuals. The process of building skills among all team members. The process of maintaining control of the budget. Question 2 1 / 1 pts The idea that all members of a project team have the ability to offer a contrary position in order to achieve true partnership between the project manager and the team is called: 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 2/37 Exchange of purpose. A right to say no. Joint accountability. Absolute honesty. Question 3 1 / 1 pts In a partnership, each member of the project team is responsible for the project's outcomes and the current situation, whether it is positive or shows evidence of project problems. The term that BEST describes this responsibility is: Joint accountability. Exchange of purpose. A right to say no. Absolute honesty. Question 4 1 / 1 pts The authentic atmosphere of straightforwardness that is vital for project manager and team to function in can be described as: Exchange of purpose. A right to say no. Joint accountability. 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 3/37 Absolute honesty. Question 5 1 / 1 pts The facet of partnership that describes the requirement that every worker be responsible for defining the project's vision and goals is called: Exchange of purpose. A right to say no. Joint accountability. Absolute honesty. Question 6 1 / 1 pts Which statement regarding the duties of leaders and managers is BEST? A manager's title is bestowed by the organization. Leaders embrace the status quo while managers support change. Leaders aim for efficiency. Managers aim for effectiveness. Question 7 1 / 1 pts Which statement regarding the duties of leaders and managers is BEST? 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 4/37 Leaders embrace change while managers support the status quo. Management is more about interpersonal relationships than leadership is. Leaders aim for efficiency. Managers aim for effectiveness. Question 8 1 / 1 pts Which of these lists of duties is more reflective of managerial tasks? Problem solving Creating vision and strategies Long-term risk taking Communication by word and deed Question 9 1 / 1 pts Which of these duties is more reflective of a leader's tasks? Motivation and inspiration Efficiency of operations Delegation and maintaining Marshalling resources 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 5/37 Question 10 1 / 1 pts Which of these is more characteristic of a manager? State their position Develop new processes Originate Focus on people Question 11 1 / 1 pts Which of these is more characteristic of a leader? Inspire trust Strive for control Do things right Demand respect Question 12 1 / 1 pts A more apt title for a project manager is: Controller. Comptroller. 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 6/37 Project director. Project leader. Question 13 1 / 1 pts Projects are often underfunded in the concept stage because: The project requirements were deliberately understated. There is complete trust in project managers by top management so more resources can be asked for at any time. The project's goals are too clearly defined. The project's top management sponsor is too influential. Question 14 1 / 1 pts A common tactic project managers use when they realize their project is underfunded is to rely on: Political tactics. Intimidation. Asking for forgiveness rather than permission. The kindness of strangers. 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 7/37 Question 15 1 / 1 pts Project team motivation comes primarily from: Within each team member. The project manager. The project champion. The project client's acceptance. Question 16 1 / 1 pts It is most important that a project manager: Operates on the boundary between strategy and tactics. Focuses on meeting daily challenges head on. Focuses on meetings. Remembers the overall picture, or goals, that define the project. Question 17 1 / 1 pts The project management pearl of wisdom that declares, "If they know nothing of what you are doing, they assume you are doing nothing," means that: 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 8/37 Stakeholders must be communicated with on a continual basis throughout the project's development. The duration of most projects is sufficiently long as to contain many days when no actual progress is being made. The more complex a project is, the more likely that the client who will ultimately receive the project has no idea how it is being executed. A project manager that holds lengthy progress meetings with his team will generally complete projects more successfully. Question 18 1 / 1 pts Task-oriented leadership behavior is characterized by: Contributing to the completion of project assignments. Showing trust in project team members. Acting friendly and supportive towards project team members. Recognizing the accomplishments of team members. Question 19 1 / 1 pts Which of these behaviors is task-oriented? 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 9/37 Every Friday is ice-cream day at the job site; everyone gets a double dip of their favorite flavor. The employee of the month plaque is updated monthly and placed in a prominent position near the checkout stand. The dean reached into his pocket, extracted his money clip and peeled off $3,000, saying, "Why don't you pick out some window treatments for the office? Something nice." When my computer broke, the project manager had it replaced immediately. Question 20 1 / 1 pts Group maintenance behavior would be exhibited by a project manager who: Works with subordinates to understand their problems. Provides the necessary support and technical assistance. Plans and schedules activities and resources appropriately. Contributes to the completion of project assignments. Question 21 1 / 1 pts The group maintenance behavior of gatekeeping helps to: Increase and equalize participation. 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 10/37 Reduce tension and hostility. Regulate behavior. Increase comprehension. Question 22 1 / 1 pts The task-oriented behavior of summarizing accomplishes which specific outcome? Check on understanding and assess progress. Guide and sequence discussion. Check on agreement. Increase comprehension. Question 23 1 / 1 pts Which of these behaviors is indicative of group maintenance? Process analyzing Stimulating communication Clarifying communication Process structuring 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 11/37 Question 24 1 / 1 pts Based on a study of successful American project managers as perceived by project team members, the most important characteristic of a project manager is: Leadership by example. Visionary. Good communicator. Good motivator. Question 25 1 / 1 pts Project management is first and foremost: A people management challenge. A customer service challenge. A perception management challenge. A budget management challenge. Question 26 1 / 1 pts Leadership may be part of a manager's job but other managerial roles are not necessarily part of a leader's job. True 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 12/37 False Question 27 1 / 1 pts Leadership is an innate characteristic that some people have and some don't. False True Question 28 1 / 1 pts One way to distinguish the two roles is to realize that leaders aim for efficiency while managers aim for effectiveness. False True Question 29 1 / 1 pts One reason projects are initially underfunded is because their requirements are sometimes deliberately understated. True False 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 13/37 Question 30 1 / 1 pts Summarizing and consensus testing are two group maintenance behaviors that a project manager uses to show support for project team members. False True Question 31 1 / 1 pts The number one flaw that makes a project manager a poor leader is setting a bad example. True False Question 32 1 / 1 pts The organizational factor that is most vital in preventing a project manager from being recognized as a leader is lack of resources. False True Question 33 1 / 1 pts 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 14/37 Which of these is the more meaningful measure of leadership effectiveness? Subject matter knowledge Emotional intelligence Technical skill Analytical ability Question 34 1 / 1 pts The emotional intelligence element that implies having a deep understanding of one's own strengths and weaknesses, ego needs, drives, and motives is called: Self-awareness. Motivation. Self-regulation. Social skill. Question 35 1 / 1 pts Friendliness with a purpose describes: Empathy. Self-regulation. Obsequiousness. 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 15/37 Social skill. Question 36 1 / 1 pts Emotional intelligence is a more important measure of leadership effectiveness than technical skill, analytical ability, and intelligence. True False Question 37 1 / 1 pts A large sample survey was used to ask a total of 2,615 managers within U.S. corporations what they considered to be the most important characteristic of effective leaders. The item that ranked #1 was: Honest. Inspiring. Imaginative. Dependable. Question 38 1 / 1 pts Among the essential abilities for effective project managers identified by a survey of 58 firms on their project management practices and skills was: 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 16/37 Obfuscation. Humor. Speed. Experience. Question 39 1 / 1 pts Pettersen's study of project managers found that most do not have the capacity to exercise power that derives from formal positional authority and therefore they must develop: Effective influencing skills. Project champions. Cadres of trained professionals. Efficient communications networks. Question 40 1 / 1 pts If all the project management studies discussed in the text are synthesized, it quickly becomes apparent that the key to understanding leadership behavior is to focus on: Where in the organizational hierarchy the project leaders are located. Where in the organizational hierarchy the project team members are located. 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 17/37 Who the leaders are. What the leaders do. Question 41 1 / 1 pts The most important characteristic of a project leader is ability to inspire. False True Question 42 1 / 1 pts In a survey of thousands of managers within U.S. corporations, a significant majority felt that the most important characteristic of superior leaders is honesty. True False Question 43 1 / 1 pts A project manager must be able to shift temporal orientation from past, to present, to future. True 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 18/37 False Question 44 1 / 1 pts Someone with a polychronic preference functions in two different temporal orientations, such as past and present. False True Question 45 1 / 1 pts Project leader duties include present-oriented and future-oriented tasks, but do not include past-oriented tasks. False True Question 46 1 / 1 pts A project champion is: A project manager that always completes projects within the allotted time frame. 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 19/37 A sponsor in top management that is keenly interested in the project's success. A project manager that always completes projects within the allotted budget. A project manager that always completes projects within the allotted time frame and under budget. Question 47 1 / 1 pts Your professor (yes, that person that has been informing and entertaining you for the past few weeks) has tirelessly advocated for a project management class. When the Dean and most of the rest of the faculty said "no," your professor took the case for project management to the streets, ultimately securing it on the schedule this semester. The project management term that BEST describes your professor's role is: Champion. Director. Advocate. Instigator. Question 48 1 / 1 pts A champion that is an engineer, scientist, or similar person who is the driving force behind an idea is termed a(n): 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 20/37 Creative originator. Entrepreneur. Godfather. Sponsor. Question 49 1 / 1 pts Tim slapped together his first web page and proudly showed it to all his colleagues, pointing out what he thought were obvious and overwhelming advantages in simplicity and portability. His championing of web pages that he had read about in a trade journal ultimately shamed everyone else into adopting a web-based approach for all communication and cemented his status as a true: Entrepreneur. Creative originator. Godfather. Project manager. Question 50 1 / 1 pts Michael wants to carry out his mentor's long-range strategic vision of expanding the company's customer base by entering the casino business in Las Vegas. He issues a series of memos that explain the importance of these projects and makes sure that all necessary resources are at the disposal of the project management team, which is fortunate to have such a(n): 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 21/37 Creative originator at the helm. Entrepreneur. Godfather. Project manager. Question 51 1 / 1 pts Which of the following is a traditional duty of a project champion? Technical understanding Cheerleader Visionary Politician Question 52 1 / 1 pts Which of the following is a non-traditional role of a project champion? Cheerleader Leadership Administrative Control 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 22/37 Question 53 1 / 1 pts A project manager puts on his "nontraditional hat" and smoothly works the room, networking among functional managers and attempting to secure their cooperation with the project. This nontraditional role is BEST described as that of a(n): Politician. Ambassador. Cheerleader. Visionary. Question 54 1 / 1 pts There is a significant chance that the project can be executed successfully but if it can't, the project manager and team may be updating their resumes. This champion can BEST be described as a(n): Risk taker. Administrator. Ambassador. Visionary. Question 55 1 / 1 pts A(n) ________ maintains a clear sense of purpose and a firm idea of what is involved in creating the project. 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 23/37 politician ambassador cheerleader visionary Question 56 1 / 1 pts The administrative duty is BEST described by: Handling the important executive side of the project. Managing and controlling the activities of the team. Gaining access to the necessary resources to ensure a smooth development process. The ability to provide leadership for the project team. Question 57 1 / 1 pts The traditional project champion duties of coordination and control are on display when the project champion: Manages and runs the activities of the team. Handles the important administrative side of the project. 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 24/37 Maintains a clear sense of purpose and a firm idea of what is involved in creating the project. Provides the needed motivation for the team. Question 58 1 / 1 pts Which project champion role is least likely to be emphasized in the next project management article you read? Ambassador Leadership Administrative Technical Question 59 1 / 1 pts Risk taking can be encouraged in an organization by: Avoiding the inclination to punish failure. Seeking out projects that stand little chance of success. Promotion of workers that are ill-equipped to lead projects. Demoting project managers that are too conservative. 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 25/37 Question 60 1 / 1 pts Champions bring a great deal of energy and emotional commitment to their project ideas, but: Often refuse to give up on a project that has completely failed. Most organizations have an oversupply of this. Cannot effectively be the manager of a project. Must spend an equal amount of time and effort discouraging other projects that compete for the same resources. Question 61 1 / 1 pts Classic project champions are often more comfortable: Performing nontraditional project activities. Performing traditional project activities. Avoiding their projects during the early stages. Avoiding their projects through the final stages. Question 62 1 / 1 pts A project manager may also be the project champion. 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 26/37 True False Question 63 1 / 1 pts An entrepreneur type of project champion is the source of the idea and also the main sponsor. False True Question 64 1 / 1 pts Providing the needed motivation for the project team is a nontraditional duty of a project champion. True False Question 65 1 / 1 pts The majority of a champion's time is spent performing the traditional project management duties of leadership, administration, obtaining resources, and coordination and control. True 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 27/37 False Question 66 1 / 1 pts Recent research in organizational leadership declares that the new project leader should be adept at: Recognizing and rewarding talent. Analytics regarding project team performance. Managing the progressive discipline process. Analytics regarding the project's performance. Question 67 1 / 1 pts Recent research in organizational leadership declares that the new project leader generates and sustains: Trust. Revolution. Innovation. Joy. Question 68 1 / 1 pts 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 28/37 The Bennis article on competencies that determine a project leader's success indicates that it is crucial to continually remind the team: What the deadline is. What is important. Who their leader is. Who the customer is. Question 69 1 / 1 pts The new leader and the led are: Intimate allies. Separate but equal. Strange bedfellows. Separated by a common language. Question 70 1 / 1 pts Which of these behaviors is BEST for managing an intercultural project team? Standardize communications based on the preference of the project manager. 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 29/37 Classify members of the project team in accordance with popular stereotypes. Minimalize cultural differences. Achieve a detailed understanding of a culture's history. Question 71 1 / 1 pts Which of these behaviors is BEST for managing an intercultural project team? Learn alternative means of exchanging information. Classify members of the project team in accordance with popular stereotypes. Foster an atmosphere of inclusivity by ignoring cultural differences. Enter the situation with no knowledge of the local culture and customs to avoid any appearance of bias. Question 72 1 / 1 pts The new leader must make a conscious effort to distance himself from the people being led. False True 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 30/37 Question 73 1 / 1 pts One of the most important contributions of a project manager is to continually remind the team what is most important. True False Question 74 1 / 1 pts In the new project management professionalism model: Project managers and support personnel should be have a clear career path. Personnel should be in a state of flux with regard to job assignment, moving between functional and project roles. Process skills will not be important. Traditional project champion activities will supplant the currently emphasized nontraditional skills. Question 75 1 / 1 pts Which personality trait is a poor match for project work? Introverted 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 31/37 Outgoing Gregarious People-oriented Question 76 1 / 1 pts A good starting point for matching employees to project work would be: Conducting basic personality assessment. Finding out who has the most spare time. Making sure that every department in the organization has at least one representative on the project team. Observing what clusters of employees develop during informal situations. Question 77 1 / 1 pts One practical step that should be taken in order for an organization to begin developing a core of project management professionals is to: Formalize the organization's commitment with training programs. Fire the unprofessional project managers. Hire professional project managers. Review instances where projects were poorly managed. 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 32/37 Question 78 1 / 1 pts A reward system for project management should be: Differentiated from normal functional rewards. Greater than rewards for process management. Based on the money saved managing the project. Based on the money generated by the project. Question 79 1 / 1 pts A recent development in many companies is to: Keep skilled project managers in project work; when one project ends they are immediately assigned to another project. Reassign functional managers to functions outside their area of expertise in order to build well-rounded employees. Reassign project managers back to functional duties as soon as a project ends; then assign them to the next project within their functional area. Hire talent from outside the organization, effectively outsourcing project management talent to professional project management organizations. 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 33/37 Question 80 1 / 1 pts One way an organization can develop a core of project management professionals is to administer personality tests and match people attuned to project work to projects. False True Question 81 1 / 1 pts Outgoing, people-oriented individuals have a better likelihood of performing well on project work than quieter, more introverted people. True False Question 82 1 / 1 pts According to PMI's code of ethics, project managers have a high regard for themselves, others, and the resources entrusted to them. This is best described as: Respect. Responsibility. Fairness. Honesty. 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 34/37 Question 83 1 / 1 pts If a project manager communicated a false project status to stakeholders, stating that the project was ahead of schedule and under budget, although it was the opposite, so they would think the project was doing much better than it really was, this would best be described as an issue of: Honesty. Responsibility. Respect. Fairness. Question 84 1 / 1 pts The focus of what a person or organization ought to do in when faced with a particular situation is referred to as: Normative ethics. Emotional ethics. Substantive ethics Behavioral ethics. Question 85 0 / 1 pts 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 35/37 The project manager's responsibility to maximize the overall value for project stakeholders best describes the ________ orientation of normative ethics. Y You Answered ou Answered process orrect Answer orrect Answer outcome character financial Question 86 0 / 1 pts A project manager misappropriated funds they were entrusted for contingency reserves for their own person use. This best describes: Nepotism. Embezzlement. Bribery. Extortion. Y You Answered ou Answered orrect Answer orrect Answer Question 87 1 / 1 pts What is considered corrupt in one country: May be seen as normal business practice in another country. Is always illegal in all countries. 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 36/37 Should be clear and straight forward to those in all countries. Is corrupt all over the world. Question 88 1 / 1 pts According to PMI's code of ethics, failing to disclose a conflict of interest is an issue of fairness. True False Question 89 1 / 1 pts A project manager who selects a subcontractor who placed a bid for his project because that subcontractor is his wife's cousin is an example of nepotism. True False Question 90 1 / 1 pts It is easy to distinguish between common bribery from gift-giving when doing business in foreign countries. True 11/1/2019 QUIZ - Lesson 04: 19FA CNET-108-01: IT Project Management (077826) https://ohlone.instructure.com/courses/8437/quizzes/44388 37/37 False Quiz Score: 88 out of 90 [Show More]

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