PGA 3.0 Level 2 Study Guide Possible Questions and Answers

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PGA 3.0 Level 2 Study Guide The vision, core values, and mission statement of a golf facility should be developed concurrently with establishing a facility-wide business plan that includes concrete... goals with strategies for meeting them. (T/F) What department is considered the core business unit of most facilities? Policies and procedures are port of which support element of the golf operation's organization? What is the most accurate description of the relationship between the facility's business plan and the golf operation? What is the principal focus of golf operations? Systems Operational Manual What combination of interaction strategies would be the first choice for promoting a positive facility-wide culture? From a functional perspective, a vendor is what kind of resource? What must exist for a facility to have a positive culture? What would a typical organizational chart of a golf operation show? What is the most likely determinant of the complexity of a facility's organizational chart? What determines the complexity of a facility's organization chart? Size of facility, number of services offered, type of facility, mission Staff is considered a tangible facility resource? (T/F) What intangible resource is key to enabling and facilitating peak performance? [Show More]

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