Study Guide > Managing change final slides Curtin University, Singapore MKTG 2001. MANAGING CHANGE (MGMT3002) Case study:- “Easy as ABC Home Care” Topic-5 (Organization Development and Action Research)

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MANAGING CHANGE (MGMT3002) Case study:- “Easy as ABC Home Care” Topic-5 (Organization Development and Action Research) ISSUES FACED BY (ABC HOME CARE) (krishna) ● The management recruit... ing employees and not experienced.. ● There is no proper planning strategy been applied for this home care. ● Doesn’t have a better approach with the clients . ● Looking onto this there are coming companies based on home care (Case Study 2020).ORGANISATION DEVELOPMENT STRENGTH ● Their strength is that they take care of the specialised needs of the enderly. ● The have staff who are equipped with skills enough to tend to the needs of the elderly (Case Study 2020). WEAKNESS ● Organisation development of performance standards of employees has bad impact. ● Management staff has an ideology that this is not for training the new employee. ● While handling their clients they don’t have ideology planning (Case Study 2020). ● . THE ASPECT OF ACTION RESEARCH AND SUPPORTED WITH PLANNED CHANGE (Lewin) ● Research, action and evaluation (Burnes 2004) will have supportive aspect for “ABC home care”. ● Planning change will have strong way in change of action. ● Evaluation has a better knowledge aspect in future. ● Create a team to handle the issue between clients and employees ● Create a special outing to train new employees RECOMMENDATION (Krishna)OD and its action with psychological perspective (Karthik) Planned chang [Show More]

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