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TEST BANK FOR NURSING INTERVENTIONS AND CLINICAL SKILLS 7TH EDITION BY POTTER Chapter 02: Communication and Collaboration

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Chapter 02: Communication and Collaboration MULTIPLE CHOICE 1. The nurse interviews a patient during admission. Which observation by the nurse identifies consistency between the patient’s verba... l and nonverbal communication? a. Asserts she is eager to answer questions while reading a magazine. b. States that he wants information while frequently changing the subject. c. Asks the nurse to explain a surgical procedure while she listens intently. d. Explains that he is relaxed while continuously shifting in his chair. 2. The nurse is interviewing a newly admitted patient. Which statement by the nurse is most likely to result in effective patient communication? a. “I’m not sure why you’re here. Can you explain it to me?” b. “Tell me about things and people that are important to you.” c. “Tell me more about your pain. Where does it start?” d. “If you think it’s important, I’ll try to notify the provider.” 3. After receiving a diagnosis of a fatal disease, the patient expresses sadness and states “I don’t know what to do next”. Which action by the nurse best facilitates communication at this time? a. Sit quietly with the patient and observe nonverbal communication. b. Reassure the patient that his family will take care of him. c. Refer the patient to a church for spiritual counseling. d. Tell the patient that hospice care is available immediately. 4. The nurse is preparing to begin the patient hand-off procedure for five patients. Who should the nurse include in this process? a. Only the licensed nurses b. The nursing personnel caring for the patients c. The entire interdisciplinary team d. The nurses and health care provider 5. The nurse brings the patient’s medications into the room, and the patient shouts, “You don’t care if I take these, so get out of my room!” Which response by the nurse is most appropriate? a. “Who misinformed you about my feelings?” b. “You seem very angry about the medications.” c. “We know each other; why are you saying this?” d. “I cannot leave until you take these medications.” [Show More]

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