NR222 / NR 222 Exam 2 (Latest 2021/ 2022): Health & Wellness - Chamberlain

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NR-222 Health & Wellness Exam 2 Nonverbal communication communication using body movements, gestures, and facial expressions rather than speech -appearance, posture, gait -facial expressions, ey... e contact, gestures -sounds -territoriality, personal space electronic communication - Methods of communication via digital methods such as fax, email, voicemail, or by computer Therapeutic communication -the purposeful use of communication to build and maintain helping relationships with the client, families, and significant others -client centered: not social or reciprocal -purposeful, planned, and goal-directed Clarifying techniques - Paraphrasing Restating Reflecting Exploring Restating - uses the client's exact words Reflecting - directs the focus back to the client in order for the client to examine his feelings Paraphrasing - restates the client's feelings and thoughts for him to confirm what he has communicated exploring - allows the nurse to gather more information regarding important topics mentioned by the client Barriers to effective communication - Asking irrelevant personal questions Offering personal opinions Giving advice Giving false reassurance Minimizing feelings Changing the topic Asking "why" questions Offering value judgments Excessive questioning Responding approvingly or disapprovingly [Show More]

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