Central Michigan UniversityMGT 499Citigroup Case Study.

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1. What advantages did Citigroup’s managers think would result from creating a “financial supermarket”? 2. Why didn’t the “financial supermarket” concept pay off the way Citi’s... managers had anticipated? 3. Why do you think it was so hard to integrate the different companies that were merged? 4. What are some challenges involved with managing a very large, diverse financial services company? As I said in the previous question, in a finanical company there are extremely overwhelming amount of controls and rules involved. In every different service offered all the controls are different. In many other industry’s mergers have difficulty merging cultures. But when you merge together multiple financial services it gets really technical and detailed. Today we have a lot of information systems that have strong integration and controls configured into them. But even today it takes a lot of work to get to the point where the system runs smoothly/accurately. Combining different services into the same system takes a lot of organization and time [Show More]

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