Summary D030 Service Plan Brief.docx D030 Service Plan Brief for the Implementation of Digitally Recorded Discharge Education on the Postpartum Unit Western Governors University Service Plan Brief for the Implementation of Digitally Recorded Discharge Educa

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D030 Service Plan Brief.docx D030 Service Plan Brief for the Implementation of Digitally Recorded Discharge Education on the Postpartum Unit Western Governors University Service Plan Brief for th Imp... lementation of Digitally Recorded Discharge Education on the Postpartum Unit Implementation of Digitally Recorded Discharge Education on the Postpartum Unit Service Idea As nursing students, we are taught that discharge planning and teaching begins with patient admission. We learn very quickly, in practice, that patients face numerous obstacles to comprehending discharge teaching and providing self-care once they leave the confines of the medical facility. These obstacles may put more patients at higher risk for readmission. It is imperative that medical facilities constantly reevaluate their processes and procedures related to patient discharge education to improve patient health outcomes and decrease adverse events / readmission rates. Specific to the postpartum patient, one-on-one engagement with the nurse in the discussion of postpartum care may be overshadowed by the excitement of the birth of a newborn, exhaustion due to caring for the newborn, frequent visitor interruptions, medications that may decrease patient comprehension, or poor communication between the nurse and patient. Taking these obstacles into consideration is cause for a re-engineering of the discharge teaching methods on the postpartum unit. Various methods and tools to deliver postpartum discharge instructions have enhanced the quality of instructions and been shown to increase patient satisfaction (Wagner & Washington, 2016). This service plan discusses implementing digitally recorded education material and discharge instructions that can be displayed on a closed-circuit television (CCTV) programming channel in the patient room and is also accessible online following the patient’s discharge. This will enable the postpartum patient and her support person to view self-care instructions at a time that is most convenient. This method provides consistency across the unit and encourages open dialogue between the patient and the n......................................continued [Show More]

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