BSHM 2C CHAPTER1-4 PRE TEST AND POST TEST 2023

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BSHM 2C CHAPTER1-4 PRE TEST AND POST TEST 2023 CHAPTER 1 Pre-test Enumerate 3 important role of a supply chain manager A. Organize the distribution of supplies in an establishment. B. Buildi... ng strong and good relationships with the suppliers. C. Managing the overall supplies of an establishment. Give at least 3 importance of supply chain management in the hospitality industry. A. It reduced the overhead cost. B. Improves the cash flow. C. Improves the quality control. 5 Components of supply chain A. Planning B. Sourcing C. Manufacturing D. Delivery E. Return Self-Check: Gauging Your Learning (GYL) A. Explain the role of Supply Chain Management in the following establishments. 3 points each Hotel The role of supply and chain management in a hotel is so important because it sustains competitive advantages. A well- managed supply in a hotel can lead to successful operation of the hotel. Effective supply chain management can significantly reduce costs by developing and implementing contracts and agreements with suppliers of hospitality products and services, ensuring competitive prices for hotels, whether for foods and drinks of the customer and rooms operations. Catering The supply chain is a vital element in catering services. For the personnel in this sector, it is essential to build stable relationships with suppliers and to work with a good ordering system in order to improve the level of service to customers. QSR (Quick Service Restaurant) To have a competitive advantage over other restaurants, you need to offer high quality products at the lowest possible price. Supply chain management is necessary for restaurant operators because of this need to minimize product costs and bring order to what can too often be a chaotic business. It is the responsibility of management to ensure that all product life cycle costs are kept low so that the company can offer reduced prices to its customers, resulting in profit. B. If you own a coffee shop, how are you going to observe the stages of supply chain management? Cite some activities that are being done in each stage. Also, explain the activities happen on these stages. 3 points each. Stages Activities to be done Stage 1: Plan In planning, first I will gather information on what ingredients I will use, what are the tools and equipment I need to buy and what would be the labor of my staff. Stage 2: Source Second, I will find a supplier who can give me fresh and high quality products at an affordable price. And also a supplier who can meet our satisfaction when it comes to the quality of products and can deliver the supplies on time so that the raw materials are still fresh. Stage 3: Make In making our products, I will ensure that the quality of the coffee we offer is good so that we can meet the customer's satisfaction and they will come back to our coffee shop. Always monitor if there are enough stocks of supplies so that we will not experience shortage in supplies and our product will always be available so that the customer will not be disappointed. And we will always follow the SOP or Standard Operating Procedure so that we can maintain our products and our shop clean for the benefits of the customers. Stage 4: Deliver In delivering our products we will ensure that there will be no delays and the products will always come on time so that our customers can enjoy our products. Stage 5: Return In returning our products we will establish an efficient and easy to use application so that they can give us suggestions, comments or feedback so that we can improve our customer's service and we will avoid repeating our mistakes. [Show More]

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