BCIS 3610 Basic Information Systems BCIS 3610 EXAM 1 QUESTIONS AND ANSWERS( COMPLETE SOLUTION).

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BCIS 3610 EXAM 1 1) Collaboration occurs when a number of people . A) come together to perform tasks that are different B) work together to achieve a common goal C) perform independent tasks that are ... important D) work without having to critically analyze each other's work Page Ref: 33 AACSB: Use of Information Technology; Communication Abilities Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 2) occurs when a group of people working together to achieve a common goal via a process of feedback and iteration. A) Systems thinking B) Collaboration C) Groupthink D) Experimentation Page Ref: 33 AACSB: Use of Information Technology; Communication Abilities Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 3) Which of the following is a key difference between collaboration and cooperation? A) Unlike cooperation, collaboration occurs when a job has to be accomplished. B) Cooperation requires people to have a common goal, whereas collaboration occurs even without a common goal. C) People should work together to cooperate, whereas they need not work together to collaborate. D) Unlike cooperation, collaboration gives importance to iteration and feedback. Page Ref: 33 AACSB: Communication Abilities Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 4) A student team, which is assigned a term project, meets and divides the work into sections and then team members work independently on their individual pieces. An hour before the project is due the team members meet again to assemble their independent pieces into a whole. Which of the following is lacking in this activity? A) collaboration B) cooperation C) systems thinking D) interdependence Page Ref: 33 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 5) Andrea, the floor supervisor at a call center, calls Bryan, a call attendant, to her office. She reports observing a few critical omissions in his calls, a finding supported by recent customer surveys. Bryan feels that Andrea is just throwing her weight around. Which of the following is a valid observation of this scenario? A) Andrea failed to express an unpopular viewpoint. B) Bryan needs to learn to receive feedback. C) The office lacks a communication system. D) Bryan is self-managing and requires low supervision. Page Ref: 33 AACSB: Analytic Skills; Communication Abilities Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 6) Being is one of the most important characteristics of an effective collaborator. A) a well organized and popular person B) able to give negative feedback C) experienced in collaborating D) a dynamic and persuasive presenter Page Ref: 34 AACSB: Communication Abilities Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 7) Which of the following is the most important trait that an effective collaborator should have? A) ability to identify and not raise unpopular viewpoints B) persuasive presentation skills C) willingness to enter into difficult conversations D) previous experience as a collaborator Page Ref: 34 AACSB: Communication Abilities Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 8) Identify the least important characteristic for an effective collaborator. A) willingness to enter difficult conversations B) being an experienced businessperson C) showing ability to receive negative feedback D) being skillful at giving negative feedback Page Ref: 34 AACSB: Communication Abilities Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 9) According to Hackman, which of the following is a primary criterion for judging team success? A) growth in team capability B) experience in collaborating C) ability to be dynamic D) availability of external help Page Ref: 36 Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 2 10) Which of the following is a primary purpose of collaboration? A) combining pieces of work B) becoming informed C) evaluating coworkers D) performing routine tasks Page Ref: 37 AACSB: Communication Abilities Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 11) decisions are decisions that support day-to-day activities. A) Operational B) Tactical C) Strategic D) Managerial Page Ref: 38 AACSB: Use of Information Technology; Communication Abilities Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 12) Kyra, a plant supervisor, orders 500 units of Type-2 steel beams for the coming month. In doing so, she has made a(n) decision. A) managerial B) tactical C) strategic D) operational Page Ref: 38 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 13) A decision is called an operational decision if it . A) is made by an individual rather than a group B) is made by managers C) involves allocation of resources D) concerns day-to-day activities Page Ref: 38 AACSB: Analytic Skills Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 14) Project leaders have to take decisions on the allocation and utilization of materials and labor. Such decisions are called decisions. A) operational B) top-level C) managerial D) strategic Page Ref: 38 AACSB: Analytic Skills Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 15) Departmental heads should determine the computer hardware and programs that are needed for their department. This is an example of a(n) decision. A) operational B) strategic C) procedural D) managerial Page Ref: 38 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 16) Managerial decisions in an organization concern . A) the utilization of resources B) broad organizational issues C) the day-to-day activities D) strategic decision making Page Ref: 38 AACSB: Use of Information Technology; Communication Abilities Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 17) decisions are those that support broad-scope, organizational issues. A) Operational B) Strategic C) Mid-level D) Managerial Answer: B Page Ref: 38 Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 18) The directors of a company meet to decide if they should start a new product line or not. This is an example of a(n) decision. A) operational B) strategic C) managerial D) procedural Page Ref: 38 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 19) Which of the following is an example of a strategic decision? A) deciding to increase the salaries of a group of employees B) deciding to open a centralized distribution system C) deciding to increase the reorder quantity of raw materials D) deciding to give an employee certain tasks and responsibilities Page Ref: 38 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 20) Which of the following is a key difference between strategic decisions and managerial decisions? A) Strategic decisions deal with the allocation and utilization of resources, whereas managerial decisions deal with day-to-day activities. B) Managerial decisions concern organizational issues, whereas strategic decisions concern external issues. C) Managerial decisions concern allocation and utilization of resources, whereas strategic decisions concern organizational issues. D) Strategic decisions involve financial issues, whereas managerial decisions do not involve financial issues. Page Ref: 38 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 21) Identify a key difference between managerial decisions and operational decisions. A) Managerial decisions concern the allocation of resources, whereas operational decisions concern day-to-day activities. B) Managerial decisions are corporate decisions, whereas operational decisions concern the utilization of resources. C) Managerial decisions deal with the allocation of resources, whereas operational decisions deal with the utilization of resources. D) Operational decisions have broad scope, whereas the scope of managerial decisions is limited to day-to-day activities. Page Ref: 38 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 22) Using a standardized procedure to calculate the incentives of employees is an example of a(n) decision. A) sequential B) structured C) unstructured D) parallel Page Ref: 39 AACSB: Use of Information Technology Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 23) An organization uses a formula to compute the reorder quantity of an item in inventory. This is an example of a(n) decision process. A) structured B) organizational C) corporate D) strategic Page Ref: 39 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 24) A company's top managers meet to decide on a potential merger with one of its competitors. They discuss various aspects of the merger, such as business valuations and conducting due diligence. This is an example of decision making. A) asynchronous B) unstructured C) programmed D) operational Page Ref: 39 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 25) Which of the following questions is best answered through unstructured decision making? A) How many overtime hours should be used to fill this order? B) Should we continue to outsource our bookkeeping processes? C) What is the acceptable defect ratio for this product? D) When should the next batch be scheduled to reduce idle time? Page Ref: 39 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 26) Which of the following decisions is least likely to involve collaboration? A) How much of product A should be ordered from vendor B? B) What products should we include in the new product line? C) Should our company acquire company A? D) What type of relationship should the company maintain with company A? Page Ref: 39 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 27) Which of the following observations about the relationship between decision type and decision process is true? A) Managerial decisions tend to be highly structured, whereas operational decisions are unstructured. B) The higher levels of decision making are associated with unstructured decision processes. C) Higher-level organizational decisions should be highly structured. D) Need for collaboration is highly significant for lower-level, structured decisions. Page Ref: 39 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 28) The need for collaboration is greatest for decisions. A) operational B) procedural C) strategic D) managerial Page Ref: 39 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 29) decisions are the most structured and have very little need for collaboration. A) Operational B) Tactical C) Managerial D) Strategic Page Ref: 39 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 30) The fundamental purpose of the starting phase of a project is . A) accomplishing the project tasks effectively B) outlining the tasks to be accomplished C) managing tasks and budgets D) setting the ground rules for the collaboration Page Ref: 40 AACSB: Communication Abilities Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 31) An organization defines the rules that govern a project that it needs to undertake and the people who should perform the tasks. The project is in the phase of project management. A) starting B) finalizing C) doing D) planning Page Ref: 40 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 32) The decision about team members' roles and authorities is made during the phase of a project. A) starting B) planning C) doing D) evaluating Page Ref: 40 AACSB: Communication Abilities Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 33) The main purpose of the planning phase in a project is to . A) set up the project scope and initial budget B) accomplish the project tasks effectively C) determine who will do what and by when D) decide if the task status reporting process is needed or not Page Ref: 41 AACSB: Communication Abilities Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 34) Which of the following tasks should be performed during the planning phase of project management? A) reporting project progress B) determining schedule C) performing project tasks D) preparing archival documents Page Ref: 41 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 3 35) A project manager defines the tasks that her team members have to perform and determines the schedule for carrying out each of the tasks. This project is in the phase of project management [Show More]

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