BCIS 3610 Basic Information Systems BCIS 3610 EXAM 1 QUESTIONS AND ANSWERS BEST SOLUTION A

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BCIS 3610 EXAM 1 1) Collaboration occurs when a number of people . A) come together to perform tasks that are different B) work together to achieve a common goal C) perform independent tasks that are ... important D) work without having to critically analyze each other's work Page Ref: 33 AACSB: Use of Information Technology; Communication Abilities Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 2) occurs when a group of people working together to achieve a common goal via a process of feedback and iteration. A) Systems thinking B) Collaboration C) Groupthink D) Experimentation Page Ref: 33 AACSB: Use of Information Technology; Communication Abilities Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 3) Which of the following is a key difference between collaboration and cooperation? A) Unlike cooperation, collaboration occurs when a job has to be accomplished. B) Cooperation requires people to have a common goal, whereas collaboration occurs even without a common goal. C) People should work together to cooperate, whereas they need not work together to collaborate. D) Unlike cooperation, collaboration gives importance to iteration and feedback. Page Ref: 33 AACSB: Communication Abilities Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 4) A student team, which is assigned a term project, meets and divides the work into sections and then team members work independently on their individual pieces. An hour before the project is due the team members meet again to assemble their independent pieces into a whole. Which of the following is lacking in this activity? A) collaboration B) cooperation C) systems thinking D) interdependence Page Ref: 33 AACSB: Analytic Skills Difficulty: Moderate Course LO: Explain how IS can enhance systems of collaboration and teamwork Chapter LO: 1 5) Andrea, the floor supervisor at a call center, calls Bryan, a call attendant, to her office. She reports observing a few critical omissions in his calls, a finding supported by recent customer surveys. Bryan feels that Andrea is just throwing her weight around. Which of the following is a valid observation of this scenario? A) Andrea failed to express an unpopular viewpoint. B) Bryan needs to learn to receive feedback. C) The office lacks a communication system. [Show More]

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