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Chapter 10-17 final exam questions and answers docs latest solution 2020 86) The performance management process contains five steps. Identify and briefly describe each step of the performance manag... ement process. 87) Identify and briefly describe five different performance appraisal methods. 88) Define MBO, describe the steps in the MBO appraisal program, and explain three problems to avoid. 89) Identify and briefly describe five rating scale appraisal problems. Ch 11 85) Identify and briefly describe the five components of total rewards. 86) Dominique has just been hired as the HR manager for a small but growing manufacturing company. Up until now, pay rates have been determined at the time of hire and are loosely based on “market” pay rates. Dominique has already noticed that some employees don’t think the rates of pay are fair. How should Dominique go about establishing pay rates that are both externally and internally equitable? In your answer, indicate the issues that may arise if this is not done. 87) Identify the four major compensable factors used in most point method job evaluation plans and identify and describe two sub-factors that might be used for each of the four major compensable factors. Ch 12 91) Describe a piecework incentive plan using an example. Discuss at least two advantages and two disadvantages of piecework using your example. 92) Helen is the director of human resources at a management consulting firm. She has been tasked with designing an annual bonus plan aimed at motivating the short-term performance of managers and executives. Discuss the issues she should consider in designing this plan. 93) Why would a company choose to compensate its sales force using a salary plan or a commission plan? Describe the circumstances that would lead a company to choose one or the other type of sales compensation plan. 94) Amir is the director of human resources at a management consulting firm. He has been asked to implement an organization-wide incentive plan aimed at increasing employee commitment to company goals. Identify and discuss two different organization-wide incentive plans Amir should consider. Ch 15 61) Identify and briefly describe three foundations of a fair and just discipline process. 62) Identify and briefly discuss the five main reasons why employees quit. 63) Identify and briefly describe the six steps to be followed in a termination interview. 64) Identify the three conditions that should be present when a layoff occurs. Ch 16 85) Identify and briefly describe the five steps of the labour relations process. 86) Discuss in detail any two aspects of the impact of unionization on HRM. 87) Jaime’s company has just been unionized by the Canadian Auto Workers. None of the supervisors has worked in a unionized company before and Jaime has to outline the grievance procedure for the supervisors. Provide an outline of the entire grievance/arbitration process for Jaime to use that includes a description of each step. 88) Amin is the new VP of labour relations at a telecommunications company which has a history of poor labour-management relations. Describe four strategies you recommend he use to assist in building an effective and more positive labour-management relationship. Ch 17 78) Identify and describe the three barriers confronting new immigrants to Canada upon attempting to enter the labour force. 79) Graciella is the new director of HR for a soft drink manufacturer with offices in 7 countries. After the last performance appraisal process, she heard from expatriate managers that questioned the fairness of the process. Discuss what steps Graciella should take to improve the expatriate performance appraisal process. 80) Discuss steps that can be taken to assist in the repatriation process. [Show More]

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