[PDF] [eBook] for Failure Management Malfunctions Of Technologies, Organizations, And Society, 1st Edition By William Rouse

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Failures are common phenomena in civilization. Things fail and society responds, often very slowly, sometimes inappropriately. What kinds of things go wrong? Why do they go wrong? How do people and or... ganizations react to failures? What are the best ways to react? This book addresses these questions. The analytic approach to these questions is case based and addresses 18 well-known cases of failures. A multi-level framework is employed to integrate findings across the case studies. These findings are employed to outline a conceptual approach to integrated failure management. The overarching conclusion is that the conceptual design of an integrated approach to failure management can encompass all of the 18 case studies. They all would have benefitted from the same conceptual decision support architecture. This enables cross-cutting system design principles and practices, assuring that failure management in every new domain and context need not start with a blank slate. [Show More]

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