UHC Ethics & Compliance 2022.

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What type of events must an agent report to UnitedHealthcare? While using LEAN to complete an enrollment application with a consumer, Agent Jeff learns the consumer does not have an email address. Wha... t should Jeff do? Which election period occurs from October 15 to December 7? Which of the following materials is an agent NOT permitted to display and/or distribute at a marketing/sales event? You have scheduled an appointment and obtained a Scope of Appointment (SOA) form to discuss Medicare Advantage Plans with a consumer. When you arrive at the appointment, a friend of the consumer who is Medicare-eligible is present to hear your presentation. What should you do? Which describes the purpose of educational events? How should agent Erin respond when consumer Mrs. Rose notices that the presented MA Plan has a Star Rating of 2 stars? When does Permission to Contact for Medicare Advantage and/or Prescription Drug Plans expire? Consumer Gary gives his friend's telephone number and email address to agent Bethany. What should Bethany do? John has Power of Attorney to act on behalf of his mother. What does that mean when it comes to his mother enrolling in a Medicare Advantage Plan? In which of the following situations can telephonic contact be made with a Medicare eligible consumer? To sign an enrollment application on behalf of a consumer, what authority must the individual have? Which of the following must you not do when marketing UnitedHealthcare Medicare Advantage or Prescription Drug Plans to consumers? - In what product should agents enroll consumers? What is the purpose of the Statement of Understanding? What is the definition of Abuse? Which of the following are the ways to report potential FWA? (Select 2) Agent John is planning to conduct a series of events. Some will be strictly educational, others will be formal presentations of specific UnitedHealthcare plans, and others will be informal marketing events where he can generate leads and schedule future in-home marketing appointments. Of the three types of events John plans to conduct, which need to be reported to UnitedHealthcare? Annual Election Period (AEP) is a time when: Dino, an agent, received a phone call on September 29 from a consumer interested in Medicare Advantage plans for the new plan year. Dino proceeded to verify the consumer's Medicare eligibility, describe the costs and benefit coverage of the plan, and explained that he could not accept an enrollment application until October 15. What did Dino do that was NOT compliant? Providing objective information about the Medicare program and/or health improvement and wellness at public venues is the purpose of which of the following? Agent Ralph wants to market Medicare Advantage Plans in his neighborhood - an area that consists of single-family houses, an assisted living facility, a church, and public library. Which of the following methods of contact is permitted? Which of the individuals below would not likely have the authority to enroll a consumer in a Medicare Advantage Plan? When can telephonic contact with a Medicare eligible consumer be made? As an agent, you must not do which of the following when marketing UnitedHealthcare Medicare Advantage plans to consumers? [Show More]

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