Communication > EXAM > NATE Exam: Core Essentials | 121 Questions with 100% Correct Answers (All)

NATE Exam: Core Essentials | 121 Questions with 100% Correct Answers

Document Content and Description Below

The ability to utilize all types of communication skills is ____ to the HVACR technician. a. not as important as "hands-on" technical skills b. somewhat important c. unimportant d. very important... d (all of the above: clear, complete, concise) - - ✔✔It is important to be ____ in filling out service orders so that office staff, other technicians, and customers will know what work you completed on the job. a. clear b. complete c. concise d. all of the above d (Refrigerant) - - ✔✔When explaining to a customer that you have adjusted the system charge, which of the following terms is most appropriate? a. Freon b. Gas c. Juice d. Refrigerant a (can help you diagnose the problem) - - ✔✔Listening carefully to what a customer is telling you ____. a. can help you diagnose the problem b. is a waste of time c. is not necessary d. often will only confuse you b (listen to the customer first, then ask questions) - - ✔✔When you arrive at a service call and meet the customer, you should ____. a. ask questions first, then listen to what the customer has to say b. listen to the customer first, then ask questions c. avoid discussion with the customer d. remind the customer that you are the professional and get on with your work b (1,600 ft3) - - ✔✔What is the volume of a room that measures 10 ft by 20 ft with an 8- ft ceiling? [Show More]

Last updated: 1 year ago

Preview 1 out of 22 pages

Add to cart

Instant download


Buy this document to get the full access instantly

Instant Download Access after purchase

Add to cart

Instant download

Also available in bundle (1)

Bundle for NATE Tests Compilation

Bundle for NATE Tests Compilation

By Tessa 1 year ago



Reviews( 0 )


Add to cart

Instant download

Can't find what you want? Try our AI powered Search



Document information

Connected school, study & course

About the document

Uploaded On

Aug 09, 2022

Number of pages


Written in



Member since 2 years

543 Documents Sold

Additional information

This document has been written for:


Aug 09, 2022





Document Keyword Tags

Recommended For You

Get more on EXAM »

What is Browsegrades

In Browsegrades, a student can earn by offering help to other student. Students can help other students with materials by upploading their notes and earn money.

We are here to help

We're available through e-mail, Twitter, Facebook, and live chat.
 Questions? Leave a message!

Follow us on

Copyright © Browsegrades · High quality services·