ServiceNow CSA Exam(QUESTIONS & ANSWERS)

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What are the different interfaces for accessing a ServiceNow Instance? - ✔✔-Now Platform User Interface -Service Portal -ServiceNow Mobile Classic -ServiceNow Agent What are the tree componen... ts of the Now Platform User Interface? - ✔✔-Banner Frame -Application Navigator -Content Frame What is a collection of users who share a common purpose? - ✔✔Group Where can you locate product documentation? - ✔✔docs.servicenow.com What is a collection of permissions used to grant access to different parts of the platform? - ✔✔Role What is a common way of testing functionality for different roles? - ✔✔Impersonate User A row represents what in the ServiceNow database - ✔✔Record What are the three different types of context menus in a list view? - ✔✔-List -Column -Record What are the three components of a filter condition? - ✔✔-Field -Operator -Value What defines which fields appear in a list and the order of said fields? - ✔✔View Which field type displays as a check box on the form? - ✔✔True/False Which field type displays information from another table? - ✔✔Reference Which tool can be used to change the layout of the form view for all users? - ✔✔Form Designer What are the three main components of the Form Designer? - ✔✔-Page Header -Field Navigator [Show More]

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