C215 Operations Management Study Course

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This course supports the assessment for Operations Management. The course covers 6 competencies and represents 3 competency units. Introduction Overview This course focuses on the strategic import... ance of operations management to overall performance. This course also emphasizes principles of supply-chain management from manufacturing goods to retail services. You will examine the various planning, control, and decision-making tools and techniques of the operations function. Operations Management Operations management is the business function that plans, organizes, coordinates, and controls the resources needed to produce a company's goods and services. It includes concepts such as quality management which entails establishing and measuring against organizational standards Getting Started Welcome to Operations Management! Operations Management is usually a new concept for many students; many have worked as managers of human capital but have limited experience with quality and supply-chain management. There are six topics of study within the course. Within each topic you will read text, view multimedia presentations, complete practice quizzes, and other activities. Additional videos are available in the Course Tips to help you prepare for success Getting Started Guide Note: We recommend you wait to take the pre-assessment after you have learned the content in this course. If you feel you already have a solid background in the content, discuss the timing of the pre-assessment with your course instructor. Competency will be demonstrated by successfully completing an objective assessment. Competencies This course provides guidance to help you demonstrate the following 6 competencies: Competency 3016.1.1: Quality Management Methods The graduate applies quality management methods for continuous improvement in an organization. Competency 3016.1.2: Capacity Planning, Location Analysis The graduate designs capacity, process, layout, and location strategies. Studyclock C215 - Operations Management Course of Study 2/15 Competency 3016.1.3: Work System Design and Scheduling The graduate utilizes process and method analysis, measurement techniques, and scheduling concepts to design the work systems design. Competency 3016.1.4: Operating Efficiency The graduate employs just-in-time and lean systems to improve operating efficiency. Competency 3016.1.5: Supply Chain The graduate organizes the supply chain to create competitive advantage for an organization. Competency 3016.1.6: Management and Planning The graduate applies operations and inventory management requirementsand concepts to achieve operating objectives. Course Instructor Assistance As you prepare to demonstrate competency in this subject, remember that course instructors stand ready to help you reach your educational goals. As subject matter experts, instructors enjoy and take pride in helping students become reflective learners, problem solvers, and critical thinkers. Course instructors are excited to hear from you and eager to work with you. Successful students report that working with a course instructor is the key to their success. Course instructors are able to share tips on approaches, tools, and skills that can help you apply the content you're studying. They also provide guidance in assessment preparation strategies and troubleshoot areas of deficiency. Even if things don't work out on your first attempt, course instructors act as a support system to guide you through the revision process. You should expect to work with course instructors for the duration of your coursework, and you are encouraged to contact them as soon as you begin. Course instructors are fully committed to your success! Preparing for Success The information in this section is provided to detail the resources available for you to use as you complete this course. Learning Resources The learning resources listed in this section are required to complete the activities in this course. For many resources, WGU has provided automatic access through the course. However, you may need to enroll manually or independently acquire other resources. Read the full instructions provided to ensure that you have access to all of your resources in a timely manner. Automatically Enrolled Resources You can access the learning resources listed in this section by clicking on the links provided throughout the course. You may be prompted to log in to the WGU student portal to access the resources. C215 - Operations Management Course of Study 3/15 Wiley This web-based resource includes access to the following e-text along with videos, practice quizzes, and other supplemental material. [Show More]

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