Fundamentals of Human Resource Management, 1st Edition by Bauer Test Bank

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Test bank for Fundamentals of Human Resource Management, 1st Edition, 1e by Talya Bauer, Berrin Erdogan, David Caughlin, Donald Truxillo TEST BANK ISBN-13: 9781071807361 Full chapters included Ch... apter 1 • Human Resource Management Learning Objectives HR in Action: The Case of Costco Defining Human Resource Management Manager’s Toolbox HRM Matters People Matter Organizational Culture Matters Macro Changes and HRM Demographics Are Changing The Gig Economy Is Growing Globalization Is Increasing Technology Is Rapidly Evolving Availability of Data Is Increasing Ethical Challenges and Corporate Social Responsibility Spotlight on Data and Analytics The Profession of HRM Who Is Involved in HRM? HR Careers HR Competencies Spotlight on Legal Issues Chapter Summary Key Terms HR Reasoning and Decision-Making Exercises Ethical Matters Exercise: SHRM Code of Ethics Chapter 2 • Strategic HRM, Data-Driven Decision Making, and HR Analytics Learning Objectives HR in Action: The Case of Procter & Gamble Defining Strategy Developing and Refining a Strategy: Strategy Formulation Bringing a Strategy to Life: Strategy Implementation Manager’s Toolbox Linking Strategy With HRM: Strategic HRM The Origins of Strategic HRM Organizational Performance and the Balanced Scorecard Identifying Best Practices Systems Thinking: Considering the System and Context Strategic HRM, Data-Driven Decision Making, and HR Analytics How Does a System of HR Practices Influence Organizational Outcomes? Spotlight on Data and Analytics The Value of HR Analytics HR Analytics Competency Identification Understanding the Levels of HR Analytics HR Analytics and the Scientific Process Step 1: Identifying the Problem Step 2: Doing Background Research Step 3: Forming a Hypothesis Step 4: Testing the Hypothesis via Experimentation Spotlight on Legal Issues Step 5: Analyzing the Data Step 6: Communicating the Results HR Analytics Success Chapter Summary Key Terms HR Reasoning and Decision-Making Exercises Ethical Matters Exercise: The Case of The Body Shop Chapter 3 • Data Management and Human Resource Information Systems Learning Objectives HR in Action: The Case of Automatic Data Processing, Inc. (ADP) Managing Data Enterprise Resource Planning Systems Human Resource Information Systems Data Management and HRIS Opportunities Track the Employee Life Cycle Spotlight on Data and Analytics The Value of Automated, Employee-Centered HR Functionality Data Availability for Metrics and Analytics Data Visualizations Challenges for Data Management and HRIS Cost Traditional HR Skill Sets Data Privacy Concerns Spotlight on Legal Issues Data Security Concerns Manager’s Toolbox Developing a Human Resource Information System Conducting a Needs Assessment Designing the System Selecting a Vendor Implementing a Human Resource Information System Managing Resistance to Change Chapter Summary Key Terms HR Reasoning and Decision-Making Exercises Ethical Matters Exercise: Fitness Trackers and Data Privacy Chapter 4 • Diversity, Inclusion, and Equal Employment Laws Learning Objectives HR in Action: The Case of Salesforce.com Challenges and Benefits of Managing Diversity Effectively Is Diversity Beneficial for Work Groups and Organizations? Why Are Diversity and Inclusion Still Challenging to Achieve? An Overview of Equal Employment Opportunity Laws Equal Pay Act of 1963 (EPA) Title VII of the Civil Rights Act What Is Discrimination Under Title VII? Disparate Treatment Manager’s Toolbox Disparate Impact Title VII and Harassment Title VII and Special Considerations Regarding Sex Discrimination Title VII, Race, and Color Title VII and Religion Title VII and National Origin Additional Antidiscrimination Acts and Protections Pregnancy Discrimination Act (PDA) of 1978 Age Discrimination in Employment Act of 1967 (ADEA) Americans with Disabilities Act (ADA) of 1990 Genetic Information Nondiscrimination Act (GINA) of 2008 Lilly Ledbetter Fair Pay Act of 2009 Protections for LGBTQ Workers Diversity and Inclusion in the Age of HR Analytics Should Companies Use Affirmative Action? Spotlight on Legal Issues How to Comply With EEO Regulations Internal Complaint Mechanisms Diversity Initiatives Big Data as a Pathway to Increasing Diversity and Inclusion Internal Audits Big Data and Legal Compliance Spotlight on Data and Analytics Chapter Summary Key Terms HR Reasoning and Decision-Making Exercises Ethical Matters Exercise: Applicants With Criminal Histories Chapter 5 • The Analysis and Design of Work Learning Objectives HR in Action: The Case of Using HRM to Understand the Nature of Work The Analysis of Work and Its Critical Role in HR Practice Technical Terms Used in Job Analysis and Competency Modeling Manager’s Toolbox Why Do a Job Analysis? Spotlight on Legal Issues Seeing the Big Picture: Workflow Analysis Spotlight on Data and Analytics Collecting Job Analysis Data Specific Job Analysis Methods and Approaches Task–KSAO Analysis Critical Incidents Technique Position Analysis Questionnaire Occupational Information Network (O*NET) Competency Modeling Designing Jobs to Enhance Motivation, Attitudes, Well-Being, and Performance Job Design Considerations Flexible Work Arrangements Contingent Employees Chapter Summary Key Terms HR Reasoning and Decision-Making Exercises Ethical Matters Exercise: Designing Ethics and Integrity Into Work Chapter 6 • Workforce Planning and Recruitment Learning Objectives HR in Action: The Case of Labor Shortages for Basic Services Understanding the Labor Landscape Workforce Planning Succession Planning and Leadership Development Labor Market Conditions Talent Analysis The Recruiting Process Why Recruitment Matters Recruitment Strategy The Role of Recruiters in the Recruitment Process Stages of Recruitment Generating Applicants Recruitment Sources Spotlight on Data and Analytics Recruiting for Diversity Gender Diversity Racial Diversity Age Diversity Veterans Spotlight on Legal Issues Differently Abled Individuals Recruitment Results: Evaluating Effectiveness and Metrics Manager’s Toolbox Maintaining Applicant Interest and Participation Factors Influencing Job Choice Chapter Summary Key Terms HR Reasoning and Decision-Making Exercises Ethical Matters Exercise: Applicant Information Privacy Chapter 7 • Selection Processes and Procedures Learning Objectives HR in Action: The Case of Leveraging Interviews for Hiring Setting the Stage for Selection: Job Analysis, Recruitment, and Legal Issues Job Analysis Using Recruitment to Enhance Hiring Decisions Legal and Ethical Issues in Hiring Data-Driven Decision Criteria for Choosing Selection Procedures: Reliability, Validity, and Utility Ensuring the Quality of Selection Measures: Reliability and Validity Spotlight on Legal Issues Selection Utility Selection Procedures Interviews Manager’s Toolbox Personality Tests Integrity Tests Cognitive Ability Tests Spotlight on Data and Analytics Work Samples, Situational Judgment Tests (SJTs), and Assessment Centers Biographical Data and Related Data Collection Methods Résumés References and Background Checks Physical Ability Tests Emerging Issues in Selection Applicant Reactions to Selection Methods and Procedures Deployment of Selection Procedures Chapter Summary Key Terms HR Reasoning and Decision-Making Exercises Ethical Matters: Keeping Applicant and Employee Data Secure Chapter 8 • Training, Development, and Careers Learning Objectives HR in Action: The Case of Tying Training Data to Performance Training Needs Assessment Organizational Analysis Job Analysis Person Analysis Spotlight on Legal Issues Developing Training Goals Enhancing Learning Trainee Characteristics Organizational Context: Enhancing Transfer Training Methods On-the-Job Training Lectures Simulators Programmed Instruction eLearning Behavioral Modeling Training Diversity Training Training to Increase Team Effectiveness Training for Managers and Leaders Current Workplace Training Issues Onboarding New Employees Manager’s Toolbox Evaluating the Effectiveness of Training Programs Measures of Training Effectiveness Spotlight on Data and Analytics Career Development and Management Career Management Activities Career Movements Are Managers or Employees Responsible for Career Management? Chapter Summary Key Terms HR Reasoning and Decision-Making Exercises Ethical Matters Exercise: The Training of Ethics in Organizations Chapter 9 • Performance Management Learning Objectives HR in Action: The Case of Accenture Transforming Performance Management What Is Performance Management? Purposes of Performance Appraisals Spotlight on Data and Analytics Challenges of Conducting Fair and Objective Performance Appraisals Characteristics of Effective Performance Appraisal Systems Design Features of Performance Management Systems Determining the Purposes and Desired Outcomes of Performance Appraisals Defining Performance Choosing the Rating Method Choosing the Source of Performance Information Choosing the Ratee Deciding How Closely to Link Performance Ratings to Compensation Conducting Fair Performance Reviews Factors Leading to Rating Errors Spotlight on Legal Issues Improving the Effectiveness of Performance Management Training Managers and Employees Increasing Rater Accountability Having Raters Keep Records of Employee Performance Auditing the System Teaching Managers How to Be Good Coaches and Build Trust Manager’s Toolbox Developing a Feedback Culture Establishing Performance Improvement Plans (PIPs) Chapter Summary Key Terms HR Reasoning and Decision-Making Exercises Ethical Matters Exercise: A Goal-Setting Scandal at Wells Fargo Chapter 10 • Managing Employee Separations and Retention Learning Objectives HR in Action: The Case of Employee Retention at Mars, Inc. Understanding and Managing Employee Separations Voluntary Turnover Costs of Voluntary Turnover Causes of Voluntary Turnover Managing Employee Retention Gain Upper-Management Support Leverage Engagement and Attitude Surveys Spotlight on Data and Analytics Use Exit Interviews Hire for Fit Structure Onboarding Experiences Invest in High-Commitment HR Practices Focus on Turnover Predictors Managing Relations With Former Employees Retirements Manager’s Toolbox Involuntary Turnover: Dismissals Costs of Dismissals When to Dismiss an Employee The Legal Side of Dismissals The Dismissal Interview Spotlight on Legal Issues Explaining the Decision to the Team Involuntary Turnover: Layoffs Costs of Layoffs Benefits of Job Security Deciding Layoff Criteria The Legal Side of Layoffs Delivering the Message Severance Pay Outplacement Assistance Managing Survivors Chapter Summary Key Terms HR Reasoning and Decision-Making Exercises Ethical Matters Exercise: Compassionate Delivery of Layoff News Chapter 11 • Rewarding Employees Learning Objectives HR in Action: The Case of Gravity Payments Pay as a Reward Reward Systems Relational Returns Total Compensation Developing a Pay Structure Ensuring Internal Equity Spotlight on Data and Analytics Ensuring External Equity Integrating Internal Equity and External Equity Ensuring Individual Equity Ensuring Legal Compliance Spotlight on Legal Issues Pay as a Motivator Understanding Motivation Expectancy Theory Manager’s Toolbox Pay-for-Performance Programs Individual Pay-for-Performance Programs Group Pay-for-Performance Programs Challenges and Opportunities of Reward Systems Pay Compression Adherence to Pay Policies Labor Costs Unintended Behavioral Consequences Chapter Summary Key Terms HR Reasoning and Decision-Making Exercises Ethical Matters Exercise: Merit Pay for Teachers Chapter 12 • Managing Benefits Learning Objectives HR in Action: The Case of Providing Benefits to Gig Workers at Care.com Benefits as Rewards Legally Required Benefits Social Security Workers’ Compensation Unemployment Insurance Family and Medical Leave Additional Health Care Requirements Voluntary Benefits Health Care Programs Manager’s Toolbox Disability Insurance Programs Retirement Programs Life Insurance Programs Wellness Programs Work–Life Programs Perquisites Administering Benefits Programs Flexible Benefits Plans Taxes and Accounting Discrimination Spotlight on Legal Issues Selecting Benefits Spotlight on Data and Analytics Communicating Benefits Programs Chapter Summary Key Terms HR Reasoning and Decision-Making Exercises Ethical Matters Exercise: Making Changes to Health Insurance Plans Chapter 13 • Employee and Labor Relations Learning Objectives HR in Action: The Case of Kaiser Permanente Unions Factors Influencing Employee Relations Culture Fair Treatment and Voice Working Conditions Employment Laws Unions Organizational Policies and Procedures Employee Handbooks Organizational Policies Spotlight on Legal Issues The Labor Movement Reasons Employees Unionize Why Do Some Organizations Resist Unionization? Unions and Laws Trends in Union Membership Union Formation and Dissolution Manager’s Toolbox The Collective Bargaining Process Conflict Management Approaches Failure to Reach an Agreement Alternative Dispute Resolution Strikes and Work Stoppages Disputes and Grievances Spotlight on Data and Analytics Chapter Summary Key Terms HR Reasoning and Decision-Making Exercises Ethical Matters Exercise: The 2007–2008 Writers Guild of America Strike Chapter 14 • Employee Safety, Well-Being, and Wellness Learning Objectives HR in Action: The Case of an Employee Wellness Program at Johnson & Johnson The Role of HRM in Worker Safety and Health The Case for Employee Well-Being The Legal Backdrop for Well-Being Workplace Safety Workplace Safety Outcomes and Their Antecedents OSHA Safety Regulations and Compliance Ergonomics and Office Design Spotlight on Legal Issues Cybersecurity and Safety Workplace Stress Work–Life Balance Ways for Organizations to Reduce Stress Employee Wellness Programs Benefits of Wellness Programs Types of Wellness Programs Employee Assistance Programs (EAPs) Best Practices for Implementing Wellness Programs and the Role of HRM Spotlight on Data and Analytics Workplace Interventions: Solutions to Address Specific Well-Being Issues Total Worker Health™: An Integrated Approach to Worker Well-Being Manager’s Toolbox Chapter Summary Key Terms HR Reasoning and Decision-Making Exercises Ethical Matters Exercise: Privacy, Technology, and Human Error Chapter 15 • Opportunities and Challenges in International HRM Learning Objectives HR in Action: The Case of Leveraging Culture for Success at L’Oréal Global Transfer of HR Practices Important Considerations When Transferring HR Practices Across Borders Legal Context Unionization Rates Cultural Differences Causes and Forms of Internationalization Managing HR Globally Recruitment and Selection Motivating, Rewarding, and Managing Expatriates Spotlight on Legal Issues Employee Separations Handling of Personal Data Management of Expatriates Benefits and Downsides of Using Expatriates Expatriate Adjustment Manager’s Toolbox Preparing Expatriates for Their Assignments Alternatives to Long-Term Relocation Assignments Spotlight on Data and Analytics Chapter Summary Key Terms [Show More]

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