Defining the Project-Chapter 04 Business. 89 Questions and Answer Key

Document Content and Description Below

Defining the Project-Chapter 04 Business. 89 Questions and Answer Key Multiple Choice Questions 1. How is project scope defined? A. The length of your project and how much it will cos... t B. The deliverables or outputs during the course of the project C. The range of resources you have available and their capabilities D. What you expect to deliver to your customer when the project is complete E. The range of customer expectations 2. Jose is looking at a document that outlines the specific deliverables and subdeliverables required to complete the writing of a technical support manual. He is most likely viewing the A. Responsibility matrix B. Organization breakdown structure C. Work breakdown structure D. Priority matrix E. Work package 3. There are 5 steps involved when defining a project; which of the following is the first? A. Establish project priorities B. Define the project scope C. Verify the budget available D. Assign team members to work on the project E. Determine the required completion date 4. Linda has just been assigned manager of a project to develop a new advertising campaign for an established product. Her first step should be to A. Establish project priorities B. Define the project scope C. Verify the budget available D. Assign team members to work on the project E. Determine the required completion date 5. Which of the following is NOT true regarding scope creep? A. It is when the cost of the project is more than expected B. It is the tendency for the project scope to expand over time C. It most likely caused by a scope statement that is too broad D. It can have both positive and negative impacts on a project E. It can lead to added costs and possible project delays 6. An expected output over the life of a project would be classified as A. A deliverable B. A product C. An end object D. An objective E. A target 7. The first step of project scope definition is to A. Analyze the strategic plan B. Analyze the current budget plan C. Meet with team members D. Select team members E. Define the overall objective to meet the customer's needs 8. In reviewing the project plan, Susan sees that the first prototype must be completed by October 12. This would be best classified as a A. Project target B. Limit item C. Milestone D. Project objective E. Critical goal 9. The ability of a 911 emergency system to identify the caller's phone number and location is considered to be a A. Technical requirement B. Milestone C. Project limit D. Project exclusion E. Project deliverable 10. Which of the following is NOT one of the items that would appear on a project scope statement or checklist? A. Deliverables B. Technical requirements C. Objectives D. Work breakdown structure E. Reviews with customer 11. "To construct a high-quality, custom home within five months at costs not to exceed $150,000" is best classified as A. A deliverable B. A milestone C. An objective D. A limit E. An exclusion 12. There are 5 steps involved when defining a project; which of the following is the second? A. Analyze the strategic plan B. Analyze the current budget plan C. Establish project priorities D. Select team members E. Define the major objectives to meet the customer's needs 13. One of the primary jobs of a project manager is to manage the trade-offs associated with the project. Which of the following is NOT one of the basic classifications of project priorities? A. Profit B. Cost C. Time D. Performance E. All of these are basic classifications 14. After reviewing the project scope statement, the owner specifies that costs MUST stay within $400,000. This criterion is classified as A. Constrained B. Enhanced C. Accepted D. Limited E. Fixed 15. Scott has just been given a project that has a specific completion date. After a discussion with top management he finds that while the date is important the cost is more important and a slip in delivery would be acceptable if required to meet the cost targets. The completion date is best classified as A. Constrain B. Enhance C. Accept D. Limit E. Optional 16. The _________ is used to assist in making project trade-offs among schedule, budget, and performance objectives. A. Responsibility matrix B. Work breakdown structure C. Project priority matrix D. Work package E. Criterion matrix 17. The lowest element in the hierarchical breakdown of the WBS is A. A deliverable B. A work package C. A cost account D. A lowest subdeliverable E. An object 18. The highest element in the hierarchical breakdown of the WBS is A. A work package B. Subdeliverables C. A cost account D. Major deliverables E. The project 19. All of the following are ways the WBS helps in managing projects EXCEPT A. With cost and time estimates the WBS makes it possible to plan, schedule and budget the project B. It provides management with information appropriate to each level C. Can be used to define communication channels D. Allows the project manager to establish the overall objective of the project E. As it is developed, organizational units and individuals can be assigned responsibility of work packages. 20. All of the following are usually included in a work package EXCEPT A. What will be done B. The time needed to complete the work. C. A single person who is responsible for its completion. D. All the costs for the work package. E. All of these are included in a work package. 21. The integration of the lowest level of the WBS with the organizational units responsible for performing the work is known as A. Responsibility matrix B. Organization breakdown structure C. Work breakdown structure D. Priority matrix E. Process breakdown structure 22. There are 5 steps involved when defining a project; which of the following is the last? A. Code the WBS for tracking B. Assign the cost account to a manager C. Assign the work package to a manager D. Develop the responsibility matrix E. All of these are included in the final step 23. When work packages are integrated with organizational units, a control point is created called a A. Responsibility matrix B. Priority matrix C. Work package D. Cost account E. Project overlap 24. The WBS is best suited for projects that have a tangible outcome. Which of the following is used when the final outcome of the project is less tangible or is a product of a series of steps or phases? A. Responsibility matrix B. Organization breakdown structure C. A work breakdown structure is still effective for these types of projects D. Priority matrix E. Process breakdown structure 25. If a project is small and does not require an elaborate system to assign tasks, which of the following is a good choice? A. Responsibility matrix B. Organization breakdown structure C. Work breakdown structure D. Priority matrix E. Process breakdown structure 26. The project scope statement indicates that the client is responsible for training the people who will be using the equipment and that the project team will train the client's trainers. This is an example of A. Project objectives B. Deliverables C. Limits and exclusions D. Technical requirements E. Milestones 27. The tendency for the project deliverables to expand over time—usually by changing requirements, specifications, and priorities—is called A. Scope erosion B. Scope creep C. Project bloat D. Scope enhancement E. Project add-ons 28. Which of the following is a good example of a Process Breakdown Structure? A. New car prototype B. New software program C. New instruction manual D. New sports stadium E. New project management book 29. Which of the follow is least likely to be included in a work package? A. How long the work package should take to complete B. A description of work to be performed C. Overhead expenses D. How much the work package should cost to complete E. The person responsible for the work package 30. Having a strong communication plan can go a long way toward mitigating project problems. A communication plan should address all of the following EXCEPT A. When the information will be communicated B. How information should be communicated and to whom C. What methods will be used to gather and store information D. What information needs to be collected and are there limits as to who has access to it E. All of these should be addressed in a communication plan. Fill in the Blank Questions 31. A selective outline of the project that ensures the identification of all tasks and an understanding of what is to be done is called a(n) ____________. 32. The first step in planning any project is to ___________. 33. The definition of the end result or mission of your project, or what you expect to deliver to your customer when the project is complete is the project ___________. 34. Significant events in a project that occur at a specific point in time, are natural control points, and are easily recognized by project participants are known as ___________. 35. The need for a functioning computer in countries having different electrical systems is an example of a ________. 36. The agreement that training will be the responsibility of the customer and not the team is an example of a project ________. 37. The last element of a project scope statement or checklist ensures an understanding and agreement of expectations. This is known as ____________. 38. In regard to project priorities, if a project parameter such as the completion date or the cost of a project is fixed and must be met it is considered ____________. 39. Taking advantage of opportunities to reduce costs or accelerate the schedule are examples of project criteria classified as ____________. 40. In making project trade-offs, a criterion that is allowed not to meet the original target, for example, allowing the schedule to slip, is classified as ___________. 41. A technique that clearly establishes priorities with customers and top management so as to create shared expectations and avoid misunderstandings is developing a(n) ___________. 42. The result of subdividing the work of a project into smaller and smaller work elements is called a(n) __________. 43. The most detailed element in the hierarchical breakdown of the project work to be accomplished is known as the __________. 44. The intersection of work packages and the organizational unit creates a project control point called a(n) ___________. 45. When specific work packages are assigned to a particular group or person within the organization, the result is called a(n) ___________. 46. The final step in defining a project is __________ the WBS for the information system. 47. The WBS is best suited for design and construction projects that have tangible outcomes. When the final outcome of the project is less tangible or it is result of a series of steps or phases, some project managers choose to utilize a(n) ___________. 48. Once the __________ has been established, it is the basis for making trade-off decisions later in the project. 49. The type of information that will need to be collected during at project and who will receive this information can be found in the project __________ plan. 50. One tool that is used by project managers of small projects to summarize the tasks to be accomplished and who is responsible for what on a project is called a(n) __________. 51. A document that is issued by upper management and provides the project manager with written authority to use organizational resources for project activities is called a(n) __________. 52. Scope creep can be reduced by carefully writing a(n) __________ statement. 53. One of the primary jobs of a project manager is to manage the trade-offs among time, cost, and performance. To do so, the project manager must define and understand the ___________ of the project. 54. The gradual expansion of project requirements, specifications and priorities during the execution of project is known as ____________. True / False Questions 55. Scope creep occurs when your project is completed over-budget. 56. There is a strong correlation between project success and clear project scope definition. 57. Project scope describes what you expect to deliver to your customers when the project is complete. 58. One of the items included on a project scope statement or checklist is the review with the customer. 59. An expected output over the life of a project would be classified as a target. 60. An activity that represents a major segment of work is a good example of a milestone. 61. The fact that a new home being built must meet local building codes is an example of a limit and exclusion. 62. If a project criterion should be optimized if at all possible, it is classified as being constrained. 63. If the project time should be accepted, then the project must be completed on time. 64. During the course of a project, it is possible that the project priorities may change. 65. Profit, time and performance are all basic classifications of project priorities. 66. Integrating a project's work packages within the organization's management structure is known as work breakdown structure. 67. The highest element in the hierarchical breakdown of the WBS is the first major deliverable for the project and the lowest element is a work package. 68. Process Breakdown Structures are used when the size and the scope of the project do not warrant an elaborate WBS or OBS. 69. Responsibility matrices are used primarily with small and medium-sized projects and have limited use in large projects. 70. A communication plan should include limits on who has access to certain kinds of information. bjective: Project Communication Plan Level: Easy 71. The intersection of work packages and the organizational unit creates a project control point called a cost account. 72. The project charter provides the project manager with written authority to use organizational resources for project activities. Feedback: A project charter refers to a document that authorizes the project manager to initiate and lead the project. AACSB: Reflective Thinking Bloom's: Understand Learning Objective: Step 1: Defining the Project Scope Level: Medium 73. For large companies, the organization breakdown structure is used rather than the work breakdown structure. 74. The hierarchical work breakdown structure provides management with information appropriate to each level. 75. The final stage in defining a project is coding the organization breakdown structure or OBS for the information system. 76. “Reviews with customer” only refers to projects with external customers who are paying for the project. 77. A typical responsibility matrix will include not only those responsible for a specific task but can also include those who supply support and assistance. Short Answer Questions 78. Identify and briefly describe the five steps in defining a project. 79. Identify and briefly describe the six elements on the recommended project scope checklist. 80. In terms of project management, what is a deliverable? Give an example. 81. A priority matrix helps project managers manage trade-offs among time, cost and performance or scope. This helps to identify which criterion is constrained, which should be enhanced and which can be accepted. Some argue that all of these criteria are always constrained. Agree or disagree? Explain why. 82. In project management terms, what is meant by "managing the trade-offs"? 83. Identify and briefly describe the three categories used to classify the priority of major project parameters. 84. During the course of a project, project priorities may change impacting the project priority matrix. Give an example. 85. What is meant by a work breakdown structure and how does it help manage projects? 86. What is a work package and what information does it contain. 87. What is a Responsibility Matrix and how would it be used in project management? 88. Define scope creep. When is it good? When is it bad? Provide real-life examples of both cases. 89. What is an OBS and how would you use it to plan a project? [Show More]

Last updated: 11 months ago

Preview 1 out of 35 pages