Wellcare 2022 Question and Answers

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False Correct Answer: Agents who have never had any verbal warnings cannot be issued a corrective action plan 60 Correct Answer: A grievance request, or any evidence concerning a grievance, must be... filed orally or in writing no later than 60 calendar days from the date of the event of the date the member is made aware of the issue. all of the above Correct Answer: Steps to take when safeguarding and securing PHI and PII include: 327 Correct Answer: Wellcare has added ____ new counties to our footprint in 2022 Library Card Correct Answer: Which of the following is not an example of Protected Health Information (PHI) five Correct Answer: All standalone PDP formularies have a ____ -tier structure for 2022 True Correct Answer: To ensure accurate data entry, you should repeat the Medicare ID back to the beneficiary. Written, Electronic, Verbal Correct Answer: Communication of PHI can be: All of the above (Member satisfaction/Experience, Complaints, Rapid Disenrollment) Correct Answer: Key areas you as a Sales Agent/Broker have control over and impact upon regarding Star (quality) ratings are: True Correct Answer: All Wellcare standalone PDP plans will have a $0 Tier 1 preferred retail and mail benefit. True Correct Answer: Wellcare has expanded coverage in Massachusetts, Nebraska, and Oklahoma. True Correct Answer: Wellcare offers a wide variety of Medicare products consolidated under a new Wellcare brand. [Show More]

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