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Automation is an appropriate option for a process that is scheduled to start at a specific time, or at recurrent times. Automation is also recommended to ensure accurate and reliable test results. It ... can collect, organize, and manage data related to the test process. However, a manual approach should be considered when only a few tests are necessary, and time is not a factor. CONCEPT The Impacts of Automation 3 Gail is examining software to determine what happens when an operator makes a mistake while in data entry mode. Gail is addressing the dimension of usability known as . RATIONALE Gail focuses on software usability evaluation. She deals with error management related to data entry. CONCEPT Usability 4 Jeffrey consults with company leaders to identify ways in which IT can help the organization to reach its goals. Jeffrey is working in a/an role for his company. information technology support • network development and maintenance RATIONALE Jeffrey's role is planning, which involves consulting with an organization's leaders to identify ways in which IT can help that organization to achieve its goals. Jeffery is also responsible for monitoring the implementation of [Show More]

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