GEN 499 Sophia Conflict Resolution Milestone 3 Test.

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GEN 499 Sophia Conflict Resolution Milestone 3 Test.You passed this Milestone 18 questions were answered correctly. 3 questions were answered incorrectly. 1 Lainey, Penelope, Zach, and Brian were ... talking about renting an apartment together next year, but they were having trouble working out the details. "I don't understand why I would have to pay more if I got the master bedroom," said Lainey. "We decided to draw straws to see who gets what room, and Zach only suggested that after he didn't draw the master bedroom." "I only suggested that because I don't think it's fair that we each pay the same amount for different amenities," responded Zach. "I'd be willing to pay more if I got a larger room and private bathroom, but if we're splitting everything else I don't understand why I have to pay the same as Lainey for a smaller space." "I agree with our initial plan of splitting everything," Brian jumped in. "But maybe Zach has a point about things seeming uneven at the end." "Well, what if Lainey agreed to do more of the chores?" asked Penelope. "Is that one way we could divide up the household so everyone feels like we're all getting the same benefits from living together?" Which of the potential roommates had a win-win way of approaching the situation?  Lainey  Brian  Penelope  Zach CONCEPT Conflict as Partnership 2 This study source was downloaded by 100000809669238 from CourseHero.com on 12-30-2021 15:15:47 GMT -06:00 https://www.coursehero.com/file/69001216/Conflict-Resolution-Milestone-3-Testpdf/ During a break at work, Doug told his coworker, Eric, "I’m fed up with this place! Our boss just yelled at me for 10 minutes because I came in a half hour late this morning. He conveniently forgot that he gave me a project that had me working 14 hours a day over the weekend and that I might be exhausted from getting it done on a tight deadline.” Eric said, “Wow. It sounds like you feel really unappreciated by our boss.” Which active listening skill did Eric use in his response?  Paraphrasing  Reflecting  Summarizing  Agreeing CONCEPT Summarizing, Paraphrasing, and Reflecting 3 When a conflict resolver uses a private meeting to assess the resolution process with each party, this is called __________.  active listening  interest-based negotiation  positional bargaining  process checking CONCEPT Private Meetings and Confidentiality 4 The __________ phase of brainstorming is when both parties explore the feasibility of each option and the degree to which it meets their needs. [Show More]

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