IHI PS 104 Exam Questions and Answers Graded A+

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IHI PS 104 Exam Questions and Answers Graded A+ Effective health care teams have several important characteristics, including: a) The ability to rehearse procedures together, like a choir or a spor... ts team. b) Stable membership; that is, they have the same people on the team from day-to-day. c) Effective two-way communication (effective communication techniques) d) The ability to achieve good results without strong communication. -✔✔ c) Effective two-way communication (effective communication techniques) Which of the following is likely to be the most immediate result of building an effective health care team? (not my IHI) a) Less costly health care b) More effective handoffs c) Fewer delays in care d) Elimination of waste in the system -✔✔ b) More effective handoffs Which of the following is likely to be the most immediate result of building an effective health care team? a) Less costly health care b) Safer care c) Fewer delays in care d) Elimination of waste in the system -✔✔ b) safer care As a nurse practitioner in a small, rural urgent care clinic, you believe that your clinic team works well together. Which of the following facts would best support your belief? a) Not a single complaint about unprofessional behavior has been filed by clinic members over the past year. b) The providers work in rotating shifts and rarely need to transmit information from one shift to the next. c) The team routinely takes a moment to discuss the plan and voice concerns before doing a procedure. d) All of the above. -✔✔ c) The team routinely takes a moment to discuss the plan and voice concerns before doing a procedure One reason it's critical for caregivers to improve their teams' effectiveness is: a) Effective teams reduce the risk of errors by providing a "safety net" for individual caregivers. b) Effective teams limit the number of caregivers patients have to speak with, reducing confusion among patients and families. c) Teams rely less on technology and more on human capabilities, thus leading to better care. d) All of the above -✔✔ a) Effective teams reduce the risk of errors by providing a "safety net" for individual caregivers. When considering your role within a health care team, it is important to keep in mind that: a) No matter what profession you belong to, you will be a member of the team and must work intentionally toward making that team effective. b) You may be part of a team, but will likely be able to work autonomously without much input or help from others. c) Teamwork skills will come naturally to you, because we all learn them in other settings. d) You will need to be a good team member until you become an expert in your field, at which point you probably won't need teamwork skills -✔✔ a) No matter what profession you belong to, you will be a member of the team and must work intentionally toward making that team effective. Effective team leaders: (A) Have multiple degrees. (B) Are usually physicians. (C) Seek input from all members of the team. (D) Know the correct answer in any given situation. -✔✔ c) Seek input from all members of the team 2) In health care, briefings: (not on my IHI) -✔✔ b) Are a type of structured communication. 3) At this point, what would an effective team leader do? (not on my IHI) -✔✔ d) Conduct a debriefing 4) During the debriefing, it becomes clear that a nursing assistant was concerned about the patient's breathing just after the drug was administered, but he did not feel comfortable telling the physician. What conclusion can you draw about the unit where this adverse event occurred? (not on my IHI) -✔✔ a) The unit's culture doesn't promote psychological safety. 5) The unit leaders are trying to figure out what changes they should make to prevent this treatment delay from happening again. Given what you know about the incident, what change would you recommend? (not on my IHI) -✔✔ d) Implement the use of critical language in the ICU. You are a pharmacy student, and this month you are doing a clinical rotation in a pharmacy located just outside of town. This is a very different experience from working in a hospital pharmacy, and you are enjoying the time immensely. However, you notice that your preceptor (instructor), whom you respect and who has been practicing and teaching for many years, has been losing his train of thought unusually often when talking with patients. And while filling a prescription recently, he grabbed the wrong strength of pills — and then he barked at the pharmacy technician who corrected him. As he begins to fill another order this morning, you see that once again, he seems to be using the wrong pills. Which of the following is a factor that might make it difficult for you to say something to this pharmacist? (A) You're just a student, and health care is hierarchical by design. (B) The pharmacist got annoyed when someone corrected him earlier. (C) You do not have time to say anything today. (D) A and B -✔✔ (D) A and B Why should you tell the pharmacist about your concern? (A) So that the pharmacist will think well of you when completing your evaluation at the end of the rotation (B) So that you can make your knowledge and eye for details apparent (C) So that the patient does not experience an adverse event (D) So that the pharmacist gets some extra training -✔✔ c) So that the patient does not experience an adverse event You decide to speak with the pharmacist while he is filling the order. What would be the most appropriate thing to say? (A) "Did you check the bottle from which you're dispensing that medication?" (B) "I am concerned there is a safety issue here." (C) "What are you doing? Can I help?" (D) "Stop filling that prescription right now or I will be forced to call the manager." -✔✔ b) "I am concerned there is a safety issue here." [Show More]

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