CPI Exam 45 Questions and Answers Latest Crisis Development /Behavior Levels - Correct Answers1. Anxiety 2. Defensive 3. Risk behavior 4. Tension reduction Staff Attitudes/Approaches - Correc... t Answers1. Supportive 2. Directive 3. Physical intervention 4. Therapeutic rapport Facilitation Formula - Declarative Knowledge - Correct AnswersKnowing WHAT Term -> Definition -> Examples Facilitation Formula - Procedural Knowledge - Correct AnswersKnowing HOW Demonstrate/describe -> Participate/practice -> Explain/expand Aggression - Correct AnswersBehavior that is characterized by vigorous, intense, or hostile actions. Violence - Correct AnswersAny behavior where force is used to injure or abuse another person, usually intending to cause injury. Core Values - Correct AnswersCare, Welfare, Safety, and Security Crisis Development Model - Correct Answers4 Crisis Development/Behavior Levels 4 Staff Attitudes/Approaches Responsibilities After a Crisis Event - Correct AnswersRecording and reporting; ensuring ll involved are alright What is the value of learning the four levels and corresponding staff attitudes? - Correct AnswersHelps you intervene early and appropriately. Helps you avoid overreacting and underreacting. Helps you avert crisis. Verbal Escalation Continuum - Correct AnswersQuestioning Refusal Release Intimidation Tension Reduction Three reasons you should use the Supportive Stance. - Correct Answers1. Communicates respect 2. Nonthreatening 3. Safety Two ways the Decision-Making Matrix model is used to consider risk. - Correct AnswersLikelihood Severity Due Care Guidelines - Correct AnswersRespect other participants as peers Responsible for the safety of others with regards to my actions Will not engage in horseplay Will not teach other skills Anxiety - Correct AnswersChange in behavior Supportive - Correct AnswersAn empathic, nonjudgemental approach Defensive - Correct AnswersBeginning to lose rationality Directive - Correct AnswersDecelerating an escalating behavior Risk behavior - Correct AnswersBehaviors that may present a risk to self or others Physical Intervention - Correct AnswersDisengagement and/or holding skills to manage risk behavior Tension Reduction - Correct AnswersDecrease in physical and emotional energy Therapeutic Rapport - Correct AnswersRe-establish communication Nonverbal Communication - Correct AnswersProxemics Kinesics Haptics Proxemics - Correct AnswersPersonal space; area surrounding the body, considered an extension of oneself including belongings Kinesics - Correct AnswersBody language; nonverbal messages transmitted by body, posture, & motion Haptics - Correct AnswersCommunication through touch Paraverbal - Correct AnswersThe vocal part of speech; Tone Volume Cadence Tone - Correct AnswersQuality & pitch Volume - Correct AnswersLoudness & intensity Cadence - Correct AnswersRhythm & rate of speech Keys to Limit Setting - Correct AnswersSimple/clear Reasonable Enforceable Examples to Limit Setting - Correct AnswersInterrupt & Redirect When & Then If & Then Empathic Listening - Correct AnswersNonjudgmental Undivided attention Listen carefully Allow silence for reflection Restate & paraphrase Precipitating factors - Correct AnswersFactors that influence behavior Rational detachment - Correct AnswersThe ability to manage our own behavior and attitude Integrated experience - Correct AnswersBehavior influences behavior RESPONSE - Correct AnswersRelax and downplay Explain or ask State or tell Prompt, gesture, or sign Option to use physical intervention Nurture recovery Support Engage and learn SEAT - Correct AnswersSafe Effective Acceptable Transferable Biomechanical benefit - Correct AnswersOutside/inside Limit the range of motion COPING - Correct AnswersControl emotional and physical Orient to the basic facts Patterns Investiage alternatives to behavior Negotiate future approaches Give back control Questioning - Correct AnswersInformation seeking/Challenging Refusal - Correct AnswersSet limits Release - Correct AnswersAllow for venting Remove the audience or the perso Intimidation - Correct AnswersTake all threats seriously Seek assistance Tension reduction - Correct AnswersTherapeutic rapport [Show More]
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