University of Phoenix - MGT 312Final Exam MGT312 {30/30 (100%)}

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MGT/312 Final Exam {30/30 (100%)} 1. Self-enhancement and self-transcendence are: • Endpoints of one of the dimensions of values • Personal attitudes • Cognitions • Workplace attitudes ... 2. Regarding using personality testing as part of the hiring process, experts have concluded that: • The effects of personality on job performance are so large it cannot be ignored by managers • The typical personality test is not a valid predictor of job performance • There are many valid instruments available to managers to test for personality types • Only the Big Five should be used as predictors of job performance 3. Keyshawn is a player on a professional football team. Because of this, his play every week is scrutinized by fans and media, as well as his own coaches. Sometimes, their comments are very negative and even personal. Keyshawn will handle this better if he has a high level of _________ intelligence. • Interpersonal • Spatial • Bodily-kinesthetic • Intrapersonal 4. Camilla, a manager, notes that while Wilhelm’s written reports are very thorough and accurate, his oral presentations are not effective. Camilla is looking at: • Consistency • Distinctiveness • Implicit factors • Explicit factors 5. The extent to which an individual identifies with an organization and commits to its goals is called: • Organizational satisfaction • Organizational commitment • Perceived organizational support • Job involvement 6. Stimulation is in the ____________ part of Schwartz’s model. • Conservation • Self-transcendence • Openness to change • Self-enhancement 7. Acme Movers is a company that ships goods and cargo to all locations in the United States. The employees understand that the company's primary vision of timeliness, efficiency and low-cost services is important to maintain the competitive edge over other movers in the business. They constantly work to ensure that all deliveries reach their destinations on schedule, and the company, in turn, rewards the employees with performance-based awards and profit sharing. Which function of organizational culture is exemplified here? • Shaping behavior by helping members make sense of their surroundings • Giving members an organizational identity • Facilitating collective commitment • Promoting social system stability 8. Janelle, one of Abdul’s employees, has performed poorly on many aspects of her job since she was hired four months ago. This is likely to be attributed to: • Internal causes • External causes • Fundamental bias • Self-serving bias 9. The steps in the process of stereotype formation and maintenance in order are: • Inferences, categorization, expectations, maintenance. • Categorization, inferences, expectations, maintenance. • Categorization, expectations, inferences, maintenance. • Expectations, categorization, inferences, maintenance. 10. Which of the following mechanisms for changing organizational culture addresses all three levels of culture? • Workflow and organizational structure • Organizational goals • Deliberate role modeling, training, and coaching • Rites and rituals 11. Research shows that, in general: • Social capital increases group conflict. • Social capital can improve operations. • Social capital decreases work group integration. • Social capital decreases organizational performance. 12. According to the Ajzen model, the strongest predictor of an employee’s behavior is (are): • The employee's attitudes • The employee's values • Social norms • The employee's intentions 13. Performance on tests like the Scholastic Aptitude Test and the Graduate Management Admissions Test is likely to be most closely related to: • Interpersonal intelligence • Logical-mathematical intelligence • Intrapersonal intelligence • Naturalist intelligence 14. Joyce finds that the members of the project team to which she has been assigned in her management class are all athletes on the college’s football and basketball teams. She immediately considers dropping the class because she thinks her experience with that team will be negative. Joyce is likely to be reacting to a: • Stereotype • Semantic memory • Self-serving bias • Negativity bias 15. The corporate staff in the accounting department at ABC Corporation went on 12-hour days during the holiday season, just like the regular retail employees do during that season. This is an example of a(n) _________ change. • Radically innovative • Product • Adaptive • Innovative 16. Sustainable businesses tend to be run by CEOs who are: • Intelligent • Target-driven • People-centered • Controlling 17. Chris, a manager, knows that one of his employees values achievement and power. Chris should assign the employee to a job that includes: • High security • High self-direction • High influence over others • High social value 18. A person can build his/her social capital by: • Being trained in new skills • Learning a new language • Shadowing a higher-level manager • Getting a mentor 19. The distinction between flexible and fixed individual differences: • Has no practical value for managers • Is that managers should hire people based on their attitudes and emotions • Is that managers have little or no impact on flexible differences • Is that managers have little or no impact on fixed differences 20.The contingency approach suggests that: • OB theories apply to all situations. • There is one best way to manage. • The best answer depends on the situation. • A manager needs to learn a set of hard-and-fast rules. 21. Organizations with adhocracy cultures are described as: • Externally focused and valuing stability and control • Internally focused and valuing stability and control • Externally focused and valuing flexibility • Internally focused and valuing flexibility 22. Which of the following is the least fixed of a person’s individual differences? • Intelligence • Emotions • Attitudes • Cognitive abilities 23. When something is _______, it stands out from its context. • Stereotypical • Semantic • A schema • Salient 24. The interdisciplinary field dedicated to understanding and managing people at work is called: • Management dynamics • Organizational dynamics • Management theory • Organizational behavior 25. ___________ is associated with success for managers and salespeople. • Emotional stability • Extraversion • Agreeableness • Introversion 26. The potential to understand and regulate oneself is known as: • Intrapersonal intelligence • Naturalist intelligence • Interpersonal intelligence • Kinesthetic intelligence 27. The two dimensions of the competing values framework are: • Internal-external and stable-flexible • Internal-external and anticipatory-retrospective • Internal-external and group-individual • Group-individual and stable-flexible 28. In Ajzen’s theory of planned behavior, ___________ is (are) the key link between _________. • Intentions; norms and attitudes • Norms; intentions and planned behavior • Intentions; attidtudes and planned behaviour • Attitudes; intentions and planned behavior 29. The process that enables us to interpret and understand our surroundings is called: • Stereotyping • Selection • Suppression • Perception 30. The productive potential of an individual’s knowledge, skills, and experiences is known as: • Social capital • Soft skills • Ethical capital • Human capital [Show More]

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