MGMT 309 Exam 1 - Questions and Answers

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MGMT 309 Exam 1 - Questions and Answers Paul and Bobby want to start a construction company. After being in business a few months, they guess that the most efficient way to demolish walls is for Pau... l to break them up and tear them off and for Bobby to haul away the debris. Which of the following management theorists would be most helpful to these entrepreneurs? a. Henry Gantt b. Frederick Taylor c. Frank Gilbreth d. Harrington Emerson e. Max Weber Henri Fayol, a French industrialist, was the first to identify all of the managerial functions. Which was NOT one of them? a. Planning b. Organizing c. Leading d. Supporting e. Controlling Which of these management pioneers developed a chart for scheduling work over a span of time? a. Lillian Gilbreth b. Frederick Taylor c. Harrington Emerson d. Henry Gantt e. Max Weber A Gantt chart is a a. listing of the steps required to complete a job. b. method for developing employee wage systems. c. device used in doing time and motion studies. d. checklist used in equipment maintenance. e. means of scheduling individual work or whole projects. ______ focuses on the management of the entire firm as opposed to the jobs of individual workers. a. Management science b. The contingency theory c. Administrative management d. The bureaucratic perspective e. Scientific management All of the following were primary contributors to administrative management EXCEPT a. Max Weber. b. Henri Fayol. c. Lyndall Urwick. d. Hugo Munsterberg. e. Chester Barnard. Which of the following is NOT one of the contributions of the classical perspective? a. It laid the foundation for later developments in management theory. b. It improved dynamic organizations. c. It identified important management processes and functions. d. It identified important management skills. e. It focused attention on management as a valid subject of scientific inquiry. Which of the following is one of the limitations of the classical perspective? a. It is inappropriate for stable organizations. b. It is more inappropriate for simple organizations. c. It is more inappropriate for dynamic organizations. d. It prescribed situation-specific procedures that are not appropriate in some settings. e. Writers were concerned with the human element and viewed employees as resources rather than tools. Contemporary organization theory has its roots in a. Weber's work on bureaucracy. b. Fayol's 14 principles of management. c. Barnard's work on acceptance of authority. d. Taylor's work on job design. e. Gilbreth's work in time and motion studies. Barnard's theory on the acceptance of managerial authority states that a. supervisors have inherent authority. b. supervisors have charismatic authority. c. if subordinates view a supervisor's directive as appropriate to organizational goals, they will accept his or her authority. d. so long as subordinates are able to comply with a supervisor's directives, they will accept his or her authority. e. supervisors have no authority unless subordinates are willing to grant it to them. A law firm actually billed the mother of an employee who died almost $20,000 for work that was required to settle the son's pending cases. The organization considers itself to be more important than the individual. This example deals with one of the drawbacks to the use of the ____ perspective of management. a. human resource b. behavioral c. classical d. contingency e. industrial psychology Which of the following statements about the classical perspective of management is FALSE? a. The classical perspective of management laid the foundation for later management theory developments. b. The classical perspective of management identified the key management processes. c. The classical perspective of management prescribed action unique to each situation. d. The classical perspective of management focused attention on management as a viable topic of scientific inquiry. e. The classical perspective of management identified important management functions and skills. Industrial psychology is the practice of applying a. psychology in the industrial revolution. b. psychology to worker motivation and selection. c. efficiency measures to psychological output. d. statistical measures to psychological output. e. industrial advancements to medical research. Elton Mayo conducted experiments at Western Electric's Hawthorne plant from 1927-1932. He discovered that a. piece rate pay improved production. b. unions limit employee initiative. c. rate busters don't make their quota. d. social pressure was more important than financial incentive. e. chiselers assisted low producers. Which of the following statements characterizes the thinking that emerged from the Hawthorne studies? a. If jobs are properly designed and proper incentives provided, predictable results will follow. b. Workers will perform their jobs as they are told to and will maximize their output so as to increase their pay. c. Concern for the worker will lead to greater worker satisfaction, which will then lead to increased output. d. Workers generally dislike work and need to be closely supervised to ensure adequate productivity. e. People are motivated primarily by money. Which of the following statements about the Hawthorne studies is FALSE? a. The Hawthorne studies initiated work in the human relations movement. b. The Hawthorne studies indicated the need to consider the social aspects of the organization. c. The Hawthorne studies showed that group norms exert a powerful influence on the members of a group. d. The Hawthorne studies confirmed that incentive pay plans are an effective means of increasing production. e. The Hawthorne studies found that money cannot be used as a motivator for workers. All of the following were primary contributors to the behavioral management perspective EXCEPT a. Hugo Munsterberg b. Abraham Maslow c. Elton Mayo d. Henri Fayol e. Douglas McGregor Which of the following statements BEST describes the human relations view of management? a. U.S. productivity exceeds that of any other country. b. Highly paid workers will be more productive. c. Groups are NOT as productive as the same number of individuals working independently. d. Happy workers are productive workers. e. Minorities and women are equally productive to white males. When Pregna was a student she liked school, worked hard, and experienced success. As a high school teacher she assumed her students would feel the same way. A student observed that Pregna acted like a Theory Y manager. That would mean that Pregna a. believes that people do not like to work. b. is constantly directing a student that wants to avoid taking responsibility. c. will often threaten her students to get them to work toward school goals. d. believes that people naturally like work. e. all of these choices depending on the situation. [Show More]

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