OTF Regional Training Exam 22 Questions with Verified Answers,100% CORRECT

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OTF Regional Training Exam 22 Questions with Verified Answers Our heart beat is to deliver _____________ _____________ for a healthier world - CORRECT ANSWER Fitness & Results Our vision is to b... e the trusted global leader of innovative heart rate based interval training - CORRECT ANSWER true OTF service standards - CORRECT ANSWER Know that________matters Sweat the _______stuff think__________ Be _____________ Lead by ___________ Always be an Orange__________ Pay your _________ forward The freemotion treadmill we use at OTF was specifically designed for the workout - CORRECT ANSWER True What are the two main approaches to sales we focus on @ OTF - CORRECT ANSWER Assumptive and Consultative What is the first step in he sales process? - CORRECT ANSWER Meet & Greet Daily production model is also known as? - CORRECT ANSWER DPM mantra Daily production model is what? - CORRECT ANSWER 40 calls 10 leads 4 appointments 2 sales Convieinice and price are the 2 main reasons why sales do NOT happen at OTF - CORRECT ANSWER FALSE - guest traffic and conversions Assumptive selling is - CORRECT ANSWER The practice of selling something by acting as if your prospect has already made the decision to buy it. When assuming the sale, your dialogue with the member allows them to "paint a picture" where they are already a member. What are the three types of consumer purchasing decisions? - CORRECT ANSWER Visual, Auditory, and Kinesthetic You never get a _____ chance to make a _______ impression - CORRECT ANSWER Second, first What is the triple A impression? - CORRECT ANSWER Appearance, Approach, and Attitude Discuss the Always and the Nevers - CORRECT ANSWER ALWAYS acknowledge and redirect NEVER Give prices over the phone ALWAYS stand, smile, and come from behind the front desk when member/prospect enters facility NEVER remain seated and ignore the member 7 EXCEPTIONAL practices of a high performing studio= - CORRECT ANSWER 1. Know that everyone matters 2. Sweat the small things 3. Think globally 4. Be Remarkable 5. Lead by example 6. Always be an Orange Ambassador 7. Pay Your Success forward Prospecting is what? - CORRECT ANSWER Generating and capturing Real Qualified leads Marketing is what? - CORRECT ANSWER Creating brand awareness and potential leads 4 triggers used by consumers when making purchasing decisions - rank most important to least important - CORRECT ANSWER 1. Value 2. Convenience 3. Quality 4. Price 4 stage prices to handle objections? - CORRECT ANSWER 1. Empathize- "I understand how you feel;" 2. Isolate -Discover the real issue holding the client back ($ is typically the issue) 3. Redirect- circle back and make it about their fitness goals."to meet your goals you said earlier that..." 4. Make suggestion-Problem solve and ask for the sale again "If I postdate your membership so you could get started today would that work for you?" What are the 5 primary objections? - CORRECT ANSWER 1. Uncertainty 2. Price 3. Spousal 4. Time/Commitment 5. Shop Around What are the three ways to get a sale/ - CORRECT ANSWER 1. Ask for the sale 2. Allow silence and be comfortable with it 3. Use assumptive selling The onboarding process how many steps? - CORRECT ANSWER 16. [Show More]

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