Senior Sales Associate (ORANGETHEORY ) 30 Questions with Verified Answers,100% CORRECT

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Senior Sales Associate (ORANGETHEORY ) 30 Questions with Verified Answers If the heart rate monitor system is not working correctly, there can be an issue with: - CORRECT ANSWER The pod itself, the... strap, or the recievers What item in the member profile can never be changed unless supported by medical documentation? - CORRECT ANSWER Max Heart Rate 3 Main differences between OTBeatCore and the OTBeat Burn - CORRECT ANSWER Core: -99% accuracy rate -Worn on chest -Battery Operated Burn: -Must be charged -Worn on Bicep or Forearm -Measures your blood pulse vs. heart rate What are our values? - CORRECT ANSWER Integrity, Passion, accountability, innovation, and community Our heart beat is to deliver proven (what) for a healthier world? - CORRECT ANSWER Fitness Results In the OTF Orange Nation, you should always be an Orange ( What ) - CORRECT ANSWER Ambassador Monthly sessions are rolled into the next month and never expire? - CORRECT ANSWER False For our 30 day results guarantee, the member must work out how many times in one month? - CORRECT ANSWER 12 times What is the minimum age a child may workout WITH a parent? - CORRECT ANSWER 14 years old Children are allowed in the lobby as long as the parents are taking a class? - CORRECT ANSWER False How many zones do we concentrate on during our workout? - CORRECT ANSWER 3 zones What does E is ESP stand for? - CORRECT ANSWER Endurance What are the 3 AAA's? - CORRECT ANSWER Attitude, Approach, Appearance At OTF, we deliver service based on ( how many ) exceptional practices? - CORRECT ANSWER 7 The main goal for the Sales Associate on a Telephone Inquiry is to: - CORRECT ANSWER Set the appointment For a first time guest, he/she must arrive at the studio ( how many minutes ) before their scheduled class: - CORRECT ANSWER 30 minutes To recieve the "corporate" rate, what is the minimum # of employees that must join at YOUR studio? - CORRECT ANSWER 10 employees A membership MAY be forzen for $0 with owner/manager approval for two reasons: - CORRECT ANSWER Medical and Military Members can use their membership at any location internationally: - CORRECT ANSWER False In the EIRM process for overcoming objections, what does each acronym stand for? - CORRECT ANSWER Empathize, Isolate, Redirect, Make suggestion Upgrades can be processed: - CORRECT ANSWER Immediately When submitting an urgent Help Desk Ticket, when is the only time you should submit something at this high of a level? - CORRECT ANSWER When both MBO and OTbeat go down What is a form of external prospecting? - CORRECT ANSWER Tear Off Passes For a listen 360 comment/response to be considered a " promoter," you need to recieve a score of ____ or above: - CORRECT ANSWER 8 When doing a tour with a walk-in guest, you should always price present them before offering them the first, free class: - CORRECT ANSWER True What are the expectations for sales on a Closeout Day in the studio? - CORRECT ANSWER 10 or more When doing the Handoff process with the intro and the coach, where should this always take place? - CORRECT ANSWER In the studio The 7/14/21 Day process is referring to follow up calls we make with: - CORRECT ANSWER New joins The 3 main components of a studio tour include: - CORRECT ANSWER Explaining the concept, explaining the 4 equipment components, explaining the studio layout What does the acronym KPI stand for - CORRECT ANSWER Key performance indicator [Show More]

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