Week 10 -Corporate Culture and Leadership Keys to Good Strategy Execution

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Week 10 Corporate Culture and Leadership: Keys to Good Strategy Execution Learning Objectives This session will help you understand: 1. The key features of a company’s... corporate culture and the role of a company’s core values and ethical standards in building corporate culture 2. How and why a company’s culture can aid the drive for proficient strategy execution 3. The kinds of actions management can take to change a problem corporate culture 4. What constitutes effective managerial leadership in achieving superior strategy execution Instilling a Corporate Culture Conducive to Good Strategy Execution Strong Guiding Principles Drive the High-Performance Culture at Epic The High-Performance Culture at Epic Epic’s 10 Commandments • Do not go public. • Do not be acquired. • Software must work. • Expectations = reality. • Keep commitments. • Focus on competency. Do not tolerate mediocrity. • Have standards. Be fair to all. • Have courage. What you put up with is what you stand for. • Teach philosophy and culture. • Be frugal. Do not take on debt for operations. Epic’s Principles • Make our products a joy to use. • Have fun with customers. • Design in collaboration with users. • Make it easy for users to do the right thing. • Improve the patient’s health and healthcare experience. • Generalize to benefit more. • Follow processes. Find root causes. Fix processes. • Dissent when you disagree; once decided, support. • Do what is difficult for us if it makes things easier for our users. • Escalate problems at the start, not when all hell breaks loose. Identifying the Key Features of a Company’s Corporate Culture The Two Culture-Building Roles of a Company’s Core Values and Ethical Standards Embedding Cultural Norms in the Organization and Perpetuating the Culture (1 of 2) .........................................................................continued............................................................... [Show More]

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