Counseling Strategies and Interventions for Professional Helpers Ninth Edition Sherry Cormier West Virginia University

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Counseling Strategies and Interventions for Professional Helpers Ninth Edition Sherry Cormier West Virginia University Brief Contents 1. Chapter 1 The Helping Professions 1 ... 2. Chapter 2 The Helping Relationship 24 3. Chapter 3 Communication Patterns in the Helping Process 47 4. Chapter 4 Attending Skills 69 5. Chapter 5 Listening Skills 88 6. Chapter 6 Action Skills 109 7. Chapter 7 Managing the Helping Session 128 8. Chapter 8 Conceptualizing Client Issues and Setting Change Goals 151 9. Chapter 9 Using Integrative Helping Strategies and Interventions 173 10. Chapter 10 Considerations and Challenges for Beginning Helpers 212 1. Appendix A Websites for the Ethical Codes and Related Standards of Professional Organizations for the Helping Professions 240 2. Appendix B Counseling Strategies Checklist 241 3. References 248 4. Index 260 7Contents 1. Application Exercises x 2. Preface xii 1. Chapter 1 The Helping Professions 1 1. What Is Helping? 3 2. Settings in Which Helpers Work 5 3. Helper Qualities and Skills 11 4. Training and Credentialing of Professional Helpers 19 1. Summary 21 2. Reflective Questions 22 3. MyCounselingLab 22 4. Recommended Readings 23 2. Chapter 2 The Helping Relationship 24 1. The Importance of the Relationship to Clients 25 2. Accurate Empathy 25 3. Positive Regard 31 4. Congruence (Genuineness) 36 5. A Climate of Safety 44 1. Summary 44 2. Reflective Questions 45 83. MyCounselingLab 45 4. Recommended Readings 46 3. Chapter 3 Communication Patterns in the Helping Process 47 1. Ritualized Patterns of Communication 48 2. Interactive Communication Patterns across Diverse Client Groups 49 3. Silence 62 1. Summary 66 2. Reflective Questions 67 3. MyCounselingLab 68 4. Recommended Readings 68 4. Chapter 4 Attending Skills 69 1. Communication of Attentiveness 70 2. Verbal Following Behavior and Selective Attention 75 3. Cognitive and Affective Messages and Differentiation 77 4. Effects of Responding to Cognitive Content 78 5. Types of Affective Messages 79 6. Effects of Responding to Affective Messages 84 7. Attending to Context 85 1. Summary 86 2. Reflective Questions 86 3. MyCounselingLab 87 94. Recommended Readings 87 5. Chapter 5 Listening Skills 88 1. Paraphrase: Listening for Content 89 2. Reflection of Feelings: Listening for Affect 91 3. Summarization: Listening for Multiple Elements of Content and Affect 96 4. Putting It All Together: Using Listening Skills in a Helping Interview 105 5. Obstacles to Listening 106 1. Summary 107 2. Reflective Questions 107 3. MyCounselingLab 107 4. Recommended Readings 108 6. Chapter 6 Action Skills 109 1. Questions 110 2. Reflection of Meaning Response 114 3. Challenging Responses 120 1. Summary 126 2. Reflective Questions 126 3. MyCounselingLab 126 4. Recommended Readings 127 7. Chapter 7 Managing the Helping Session 128 1. The First Interview 129 102. Cultural Variables and the First Interview 129 3. Structuring of Initial Moments 130 4. Client Reactions to Initial Interviews 136 5. Intake Interview Content 136 6. Handling Subsequent Interviews 140 7. Terminating the Interview 141 8. Terminating the Helping Relationship 144 1. Summary 149 2. Reflective Questions 149 3. MyCounselingLab 150 4. Recommended Readings 150 8. Chapter 8 Conceptualizing Client Issues and Setting Change Goals 151 1. The Client’s World and Unmet Needs 151 2. The Role of the Helper in Assessing Client Concerns 154 3. Assessing Key Components of Client Issues 155 4. Process and Outcome Goals 158 5. Culturally Appropriate Helping Goals 159 6. Elements of Effective Outcome Goals: SMART Goals 160 7. Translating Vague Concerns into Specific Goals: Subgoals 164 8. Client Resistance to Goal Setting and the Stages of Change Model 166 9. Client Participation in Goal Setting 170 111. Summary 170 2. Reflective Questions 171 3. MyCounselingLab 171 4. Recommended Readings 172 9. Chapter 9 Using Integrative Helping Strategies and Interventions 173 1. Working with Client Feelings 176 2. Working with Client Behaviors 181 3. Working with Client Beliefs and Thoughts 187 4. Working with Client Language, Symbolic Meaning, and Stories 191 5. Working with Client Interactional Patterns and Relationships 197 6. Working with Client Cultural and Social Systems 201 1. Summary 209 2. Reflective Questions 210 3. MyCounselingLab 210 4. Recommended Readings 211 10. Chapter 10 Considerations and Challenges for Beginning Helpers 212 Beth Robinson, PhD 1. Professional Identity 213 2. Clinical Supervision 215 3. Networking 219 4. Professional Affiliation and Credentialing 220 125. Professional Development 223 6. Ethical and Legal Issues 224 7. Resources 233 8. Rewards 234 9. Self-Care 235 1. Summary 237 2. Reflective Questions 238 3. MyCounselingLab 238 4. Recommended Readings 239 1. Appendix A Websites for the Ethical Codes and Related Standards of Professional Organizations for the Helping Professions 240 2. Appendix B Counseling Strategies Checklist 241 3. References 248 4. Index 260 13Application Exercises 1. 1.1 Work Settings and Job Functions 11 2. 1.2 Skills of Helpers 18 3. 1.3 Credentialing and Professional Identity 21 4. 2.1 Accurate Empathy and Cultural Empathy 29 1. A. Hearing and Verbalizing Client Concerns 2. B. Understanding Client Concerns 3. C. Cultural and Relational Empathy 5. 2.2 Positive Regard 35 1. A. Overcoming Barriers to Positive Regard and Acceptance 2. B. Expressing Positive Regard and Acceptance 6. 2.3 Dyadic Encounter: Congruence 39 7. 2.4 Self-Disclosure 41 8. 2.5 Expressing Helper Feelings 41 9. 2.6 Using Sharing Statements 42 10. 2.7 Focusing on Strengths: Positive Feedback Statements 43 1. A. Characteristics of Feedback 2. B. Positive Feedback Statements and Focusing on Strengths 11. 3.1 Communication Patterns in Helping 61 1. A. Race and Ethnicity 142. B. Gender 3. C. Sexual Orientation and Gender Identity 4. D. Clients with Disabilities 5. E. Immigrant and Refugee Clients 12. 3.2 Being Comfortable with Silence 66 13. 4.1 Facial Expressions 72 1. A. Facial Attentiveness 2. B. Recognizing Facial Cues 14. 4.2 Eye Contact 73 15. 4.3 Muscle Relaxation 74 16. 4.4 The Impact of Visible Behavior 75 17. 4.5 Verbal Following 76 1. A. Role Play of Verbal Following 2. B. Verbal Following and Shifts in Focus 18. 4.6 Identifying and Responding to Cognitive Content 78 19. 4.7 Identifying Affect Cues 82 1. A. Identifying Nonverbal Affect Cues 2. B. Linking Body Cues and Emotions 3. C. Identifying Verbal Affect Cues 4. D. Identifying Affective Components 20. 4.8 Helper Attentiveness and Culture 86 21. 5.1 Paraphrasing: Listening for Content 90 1522. 5.2 Reflecting Feelings: Listening for Affect 95 23. 5.3 Summarization of Content 97 24. 5.4 Summarization of Feelings 100 25. 5.5 Summarization of Content and Feeling 103 26. 5.6 Practice in Action: Listening Skills 105 27. 6.1 Questions 113 28. 6.2 Reflection of Meaning 118 29. 6.3 Challenging Responses 123 30. 6.4 Helping Skills Integration 125 31. 7.1 Working with Informed Consent and Notice 134 32. 7.2 Initiating a Helping Interview 135 33. 7.3 Opening and Terminating the Interview 143 34. 8.1 Assessing Key Components of Issues 158 35. 8.2 Goal Setting and Culture 160 36. 8.3 Outcome Goals: SMART Goals 163 37. 8.4 Outlining SMART Goals: Subgoals 165 38. 8.5 Stages of Change 169 39. 9.1 Intervention Strategies 206 1. Case 1 2. Case 2 3. Case 3 40. 9.2 Construction of Summary Cases 208 1641. 9.3 Integrative Role Plays and the Counseling Strategies Checklist 208 42. 10.1 Reflections on a Personal Philosophy of Counseling and Change 213 43. 10.2 What’s Your Supervision Metaphor? 218 44. 10.3 Ethical Challenges 228 45. 10.4 Self-Care 236 [Show More]

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