FinCert 2022 Exam Study Guide | 230 Questions with 100% Correct Answers | 21 Pages

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It is important to make them feel __________ and __________ - ✔✔comfortable and welcomed __________ prompt someone to explore and analyze their emotions and feelings - ✔✔Open-ended question... __________ collect factual information - ✔✔Closed-ended question Give __________ for responses time - ✔✔time Questions should be asked in a ___________________________ way - ✔✔nonjudgmental It is important to ________________ your mentoring session - ✔✔document Helps to _____________________ what was accomplished for the next time you work together - ✔✔remember Part of being an effective mentor is being a ____________________________ - ✔✔good listener Listening = ________________ + __________________ what you have been told - ✔✔hearing and understanding ___________________- restating exactly what you have heard from the student - ✔✔rephrasing __________________- clarify the response - ✔✔paraphrasing ___________________- focus on just the main points of the response - ✔✔summarizing Stay _________________ and _________________ throughout the session - ✔✔positive and upbeat ____________________ the student to take the next steps you discuss together - ✔✔encourage Every mentoring session should end on a __________________ note [Show More]

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