BHA FPX4104 Assessment1 3.docx BHA 4104 Organizational Communication Plan Capella Un

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BHA FPX4104 Assessment1 3.docx BHA 4104 Organizational Communication Plan Capella University BHA-FPX4104 Melanie Jhingree Communication Executive Summary Analysis of the data: I received dat... a from multiple resources. For my analysis, data was collected from the Metropolitan Health. They were found from multiple resources. The resources were mainly from surveys of a patient satisfactory. These surveys were conducted while they were staying at the hospital. Ultimately, this was the best form of data to collect for the analysis. This is the best form because it provides an immediate feedback within the internal environment. For example, it provides data such as patient wait time. This data can be used to help fix any problem areas within the facility. It can also help Metropolitan Health be able to implement more policies when regarding back to any of the negative feedbacks. In addition, they can tweak some policies that shown a bit of strength. A main concerning area that patient returned feedback on is being able to ask a question to an employee and successfully receive a response back. Another concern was the respect factor shared lacked from the staff members to the patients and the level of difficulty to be able to schedule an appointment. If these areas of concerns continue or continue to grow, it can result in a negative impact for the health care facility. This means, less people would likely want to come back to the facility, or have a reputation that™s negative within the community. Commun. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .. .. . . . . . . . . . . . . . . . . . .. . . . . [Show More]

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