Smart serve Certification Questions with Answers Graded A+

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You must be this old to sell alcohol - ANSWER 18 Establishments that serve alcohol are required to also serve this - ANSWER Food, non-alcoholic beverages This act determines who can sell, buy al... cohol - ANSWER Liquor License Act The Liquor License Act is issued by this group - ANSWER Alcohol and Gaming Commission of Ontario This is a policy that means unfinished commercially made wine can be removed from premises by patron - ANSWER Take Home the Rest (THTR) Establishment must do this to THTR wine - ANSWER Reseal partial bottle with cork flush with top THTR applies to only which type of alcohol - ANSWER Wine This policy allows patrons to bring wine with them to restaurants - ANSWER Bring Your Own Wine (BYOW) Restaurants can only sell alcohol bought from this - ANSWER Canadian Government store Alcohol can only be sold and consumed here - ANSWER Licensed areas Establishments cannot have a law requiring patrons to do this - ANSWER Buy a minimum amount of drinks to enter Servers cannot do this to slow down someone getting drunk - ANSWER Water down drinks This is the only type of container shooters are able to be served in - ANSWER Round-bottomed, self-supporting glasses. No vials or test tubes. Establishments must post signs warning about this - ANSWER Fetal Alcohol Spectrum Disorder The law that dictates posting signs about FASD is referred to as this - ANSWER Sandy's law Hours of operation for restaurants serving alcohol are - ANSWER 11am-2am Hours of operation for restaurants serving alcohol on New Year's Eve are - ANSWER 11am-3am Patrons have this long to finish drinks and leave after required final call - ANSWER 45 minutes The AGCO does these 4 things - ANSWER Regulates sale/service, reviews applications, issues endorsements, and inspects facilities Anywhere that isn't licensed, private, or a residence requires this to sell/serve alcohol - ANSWER Special Occasion Permit These are the maximum fines/penalties - ANSWER $100,000 plus 1 year ($250,000 for corp.) $200,000 plus 1 year for selling to minors ($500,000 for corp.) Servers have these 2 main responsibilities - ANSWER Don't serve someone who shouldn't buy, Don't serve anyone intoxicated Servers/establishments have these rights - ANSWER Deny entry, eject guests, refuse to serve Establishments cannot deny entry to - ANSWER AGCO inspectors, law enforcements, firefighters, government inspectors These people are not permitted into establishments - ANSWER Under 19 if not allowed, someone who has been barred, someone already asked to leave that day, someone selling drugs or doing illegal things A standard drink of beer is this much - ANSWER a 12oz 5% glass A standard drink of wine is this much - ANSWER a 5oz 12% glass A standard drink of liquor is this much - ANSWER 1.5oz 40% alcohol This is the equation to figure out how much is a standard drink - ANSWER % of alcohol * ounces = 60 This percentage of alcohol is excreted through sweat, breath, urine - ANSWER 10% The liver can process this many drinks per hour on average - ANSWER 1 This is the legal limit for BAC - ANSWER .05 This is the legal limit for criminal BAC - ANSWER .08 A BAC of .05 is this many milligrams per this many millileters of blood - ANSWER 50mg/100ml Name some factors that affect BAC - ANSWER Environment, tolerance, time between drinks, body fat, gender, body size, physical health/fitness/age, medication, food/water consumed Name some signs of inebriation - ANSWER Poor judgement, coordination/balance, reason/caution/memory, loss of self control an inhibitions, changing vital signs or physical appearance Acceptable ID must be/have these 3 things - ANSWER Issued by government, include photo, include birthdate List some acceptable IDs - ANSWER Ontario DL, Canadian Passport, Canadian citizenship card, Canadian armed forces ID, BYID card, Secure Indian status card, Permanent residence card Is Ontario Health card an acceptable form of ID? - ANSWER It is usable at discretion of establishment - it can never be required These are the 4 verification steps with old-style ID - ANSWER Photo matches, First letter of ID matches first letter of last name, DOB numbers all same thickness and color, Surface of card smooth with no raised areas These are the 5 verification steps on the front of the new-style ID - ANSWER Raised lettering on DL #, secondary photo and signature bottom right, raised lettering on DOB, photo/signature imprinted on card surface, background has fine line This is the 1 verification step on the back of the new-style ID - ANSWER Magnetic strip These are things to consider when assessing guest - ANSWER Have they been drinking? What is their mood? Are they on drugs? These are things to consider when listening and observing guests - ANSWER Tone of voice, volume, slurring These are things to consider when assessing guest body language - ANSWER Slower, uncoordinated These are some questions to ask when assessing guests' conditions - ANSWER Are they driving? Is there a designated driver? How are they what is their mood? After initial assessment of guest this must be done throughout visit - ANSWER Keep communicating - continue to talk and assess often [Show More]

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