WGU-C724 (Information Systems Management) Exam Graded A+

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Executive information system - ANSWER A system that facilitates and supports senior managerial decisions. Data - ANSWER Unorganized data that lacks meaning. Information - ANSWER Data that has be... en organized in a meaningful manner. Information system - ANSWER An integrated network of components working together to convert data into useful information; includes an input, a process, and an output; comprised of people, processes, machines, and information technology. Knowledge - ANSWER The practical application of information. Data, Information, and Knowledge example - ANSWER Data: The number of people below the poverty line in the region is 50,000. Information: The number of people below the poverty line increases between 2010 and 2018. Knowledge: The number of people below the poverty line has increased due to stagnating wages and cuts to social programs. Decision support system - ANSWER This system uses models and statistical analysis to help decision makers solve problems Management information system (MIS) - ANSWER Provides timely and accurate information that enables managers to manage their departments more efficiently; analyzes performance. Transaction processing system - ANSWER information system used for processing patient admissions, employee time cards, and purchase orders Information management - ANSWER The management of organizational processes and systems; helps the organization reduce costs and adds value to products; helps the organization make better managerial decisions; stores and processes data. Information technology - ANSWER The use of computer and telecommunications systems for storing, retrieving, and sending information; comprised of hardware, software, data, and networks. information technology management - ANSWER the management of hardware, software, data, networks, and people that facilitate access to information and allow the organization to achieve business objectives. Strategic information system - ANSWER provide tools used by an organization to accomplish specific tasks to gain competitive advantage. Social Networking and interpersonal skills. - ANSWER Enhances interpersonal and relationship-forming skills. Porters 5 competitive forces - ANSWER Intensity competitive rivalry bargaining power of customers bargaining power of suppliers threat of new entrants threat of substitutes Network economics (network-based strategy) - ANSWER the cost of adding another business participant to a business venture is small, the potential gain is great. Business ecosystems - ANSWER Network of businesses involved in delivering a product through mutual cooperation. Product differentiation (business strategy) - ANSWER offering a higher quality product to differentiate from others in the market growth (business strategy) - ANSWER adding new products or new enhancements to existing products Enterprise Resource Planning (ERP) - ANSWER Involves utilizing computer technology to link various aspects of a business; a very complex resource planning system that spans the entire business; companies often have difficulty implementing the system. Customer Relationship Management (CRM) - ANSWER Allows for personalized communication to customers. Knowledge Management (KM) - ANSWER These systems provide tools to help manage organizational knowledge and create value to meet business requirements and strategic goals. chief executive officer (CEO) - ANSWER also called president or managing director, is responsible for the success or failure of the company, creating the company culture, selecting the senior management team, setting strategy and vision, and selecting projects to fund. chief operations officer (COO) - ANSWER is the director of operations, responsible for the oversight of internal operations on a day-to-day basis and for monitoring production quotas chief financial officer (CFO) - ANSWER manages the company's cash flow and evaluates and communicates financial risks. chief information officer (CIO) - ANSWER a business leader who analyzes internal business processes such as payroll and billing, reshapes the physical infrastructure and network purchases to meet business goals, and leads the workforce to implement critical IT internal projects; responsible for information systems strategic thinking and planning. chief technology officer (CTO) - ANSWER has ultimate responsibility for all technology implementation, maintaining technology compliance regulations, and identifying technology risks for the company. chief security officer (CSO) - ANSWER is the highest level executive concerned with the overall security functions and policies of a business. Systems Analyst - ANSWER A change agent who uses design and analysis techniques to solve organizational problems using information technology; they report about system development and keep others informed; should understand overall business processes; focuses on analysis, design, and implementation Information Security Analyst - ANSWER Their goal is to ensure that data and systems are secure to prevent breaches. Information Security - ANSWER The concept of protecting valuable information assets. Project Manager - ANSWER They deliver quality systems on time, manage the budget, and plan for the unexpected (they do not train new users). Gantt chart - ANSWER A visual view of tasks scheduled over time; used for planning projects. Dashboard - ANSWER A system that is the culmination of information from many data sources, allowing management to perform a thorough analysis. Cultural Particularism - ANSWER A societal norm that emotionally ties people to local brands or habits. Network Engineer - ANSWER Responsible for the layout, installation, and maintenance of all information technology network components. Success of strategic information systems projects - ANSWER A majority fail to meet schedule or budget Organizational features that can change the company direction - ANSWER Processes, politics, culture, and environment Global Business Strategies that form their organizational and information systems structure - ANSWER transnational, multinational, franchisers, domestic exporter Transnational - ANSWER a commercial enterprise that operates substantial facilities, does business in more than one country and does not consider any particular country its national home. Multinational - ANSWER an organization that owns or controls production of goods or services in one or more countries other than their home country. Database Management System (DBMS) - ANSWER Allows multiple departments to access, analyze, and modify data that is stored in one central location. Total Cost of Ownership (TCO) - ANSWER Helps establish feasibility. Platform as a Service (PaaS) - ANSWER service provider provides server space, the server, virtualization, operating system, database, and development environment in a platform that can be used for application development. An example would be Amazon Web Services. Infrastructure as a Service (IaaS) - ANSWER A service provider provides a cloud fabric, or pooled services, including server space, servers, storage, and all other aspects of the computing platform, with the exception of the operating system and applications, which the client organization would install and manage. Analytics as a Service (AaaS) - ANSWER A cloud software service Software as a Service (SaaS) - ANSWER Software licensed and hosted on centralized or distributed servers that belong to a service provider. Users access this software using a connection to the Internet and a web browser. Agile software development methodology - ANSWER an operational method by which software developers iteratively gather requirements, plan, design, develop, test, and implement software. Information Technology Infrastructure Library (ITIL) - ANSWER common set of best practices widely used by businesses to give guidance to companies on how to use IT as a tool for implementing c [Show More]

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