Business > CASE STUDY > Unit IV Case Study BHR 3551.docx BHR 3551 One Cent Policy: is it Ethical? Col (All)
Unit IV Case Study BHR 3551.docx BHR 3551 One Cent Policy: is it Ethical? Columbia Southern University BHR 3551 Human Relations and Development One Cent Policy: is it Ethical? œInter... personal Relations Case 15.1 “ The One Cent Ethical Dilemma , on p. 375 of Human Resources by Andrew J. DuBrin challenges the reader to come up with solutions on what Rajah, the relatively new manager of a discount general store, can do to express his concerns over a new policy his district manager is implementing. The œOne Cent policy would require cashiers to keep any customer ™s change that totaled one cent, while smiling; only giving the change due to customer ™s if they demanded it. The theory behind this was that if the company ™s 1,200 stores adopted this policy it would help boost the company ™s overall profit. While most companies are within their legal rights to establish their own policies, even when it comes to exac. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [Show More]
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