BUS 520 Week 11 Final Exam 1 and 2. Latest Version. 100% Reviewed and Answered.

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BUS520 Week 11 Final Exam 1 and 2 • Question 1 According to the Ohio State leadership studies, a leader high in _ is sensitive to people’s feelings and tries to make things pleasant fo... r the followers. Answer Selected Answer: 4 out of 4 points Correct Answer: • Question 2 4 out of 4 points make(s) a leader’s influence either unnecessary or redundant in that they replace a leader’s influence. Answer Selected Answer: Correct Answer: • Question 3 4 out of 4 points According to the path-goal leadership theory, a manager is showing a participative leadership style when he/she . Answer Selected Answer: • Question 4 According to _ approaches, individual behavior is constructed in context, as people act and interact in situations. Answer Selected Answer: 4 out of 4 points Correct Answer: • Question 5 4 out of 4 points Meindl referred to the phenomenon whereby people attribute almost magical qualities to leadership as . Answer Selected Answer: Correct Answer: • Question 6 4 out of 4 points The that are driving organizations of all types and sizes can be found in organization-environment relationships, the organizational life cycle, and the political nature of organizations. Answer Selected Answer: Correct Answer: • Question 7 4 out of 4 points The decision to construct a new overseas plant can be considered to be a(n) . Answer Selected Answer: Correct Answer: • Question 8 4 out of 4 points Which of the following, refers to altruistic love? Answer Selected Answer: Correct Answer: • Question 9 4 out of 4 points is intentional and occurs as a result of specific efforts by a change agent. Answer Selected Answer: Correct Answer: • Question 10 4 out of 4 points Another name for incremental change is . Answer Selected Answer: Correct Answer: • Question 11 4 out of 4 points To begin understanding an organization’s culture, it is often easiest to start with . Answer Selected Answer: Correct Answer: • Question 12 4 out of 4 points To many researchers and managers, shared common values lie at the heart of organizational Answer Selected Answer: Correct Answer: • Question 13 . 4 out of 4 points The issues concerned with are tasks to be accomplished, methods used to achieve the goals, and methods of coping with success and failure. Answer Selected Answer: Correct Answer: • Question 14 4 out of 4 points Which step in the innovation process focuses on establishing an idea’s potential value and application? Answer Selected Answer: Correct Answer: • Question 15 4 out of 4 points Which step in the innovation process focuses on identifying an idea’s anticipated costs and benefits? Answer Selected Answer: Correct Answer: • Question 16 4 out of 4 points While may clearly indicate who reports to whom, it is also important to recognize that they do not show how work is done, who exercises the most power over specific issues, or how the firm will respond to its environment. Answer Selected Answer: Correct Answer: • Question 17 4 out of 4 points methods of coordination produce synergy by promoting dialogue, discussion, innovation, creativity, and learning, both within and across organizational units. Answer Selected Answer: Correct Answer: • Question 18 4 out of 4 points Direct contact between organization members is a(n) method of coordination. Answer Selected Answer: Correct Answer: • Question 19 4 out of 4 points Executives, managers, and supervisors are hierarchically connected through the , which is a listing of who reports to whom up and down the firm. Answer Selected Answer: Correct Answer: • Question 20 4 out of 4 points The type of bureaucracy emphasizes vertical specialization and control with impersonal coordination and a heavy reliance on standardization, formalization, rules, policies, and procedures. Answer Selected Answer: Correct Answer: • Question 21 4 out of 4 points refers to the ability to change. Answer Selected Answer: Correct Answer: • Question 22 4 out of 4 points The three technology classifications that were described by James D. Thompson are . Answer Selected Answer: Correct Answer: • Question 23 4 out of 4 points Environmental refers to the magnitude of the problems and opportunities in the organization’s environment, as evidenced by three main factors: the degree of richness, the degree of interdependence, and the degree of uncertainty stemming from both the general and the specific environments. Answer Selected Answer: Correct Answer: • Question 24 4 out of 4 points Information technology has spawned a whole new series of corporations called . Answer Selected Answer: Correct Answer: • Question 25 4 out of 4 points is the possession of a repertoire of roles and the ability to selectively apply them. Answer Selected Answer: Correct Answer: • Question 1 When teams accomplish more than the total of their individual members’ capabilities, occurs. Answer Selected Answer: 4 out of 4 points Correct Answer: • Question 2 4 out of 4 points Most self-managing teams include between members. Answer Selected Answer: Correct Answer: • Question 3 4 out of 4 points teams bring together people from different functional departments or work units to work on a common task. Answer Selected Answer: Correct Answer: • Question 4 4 out of 4 points A(n) team is one that achieves high levels of task performance, member satisfaction, and team viability. Answer Selected Answer: Correct Answer: • Question 5 4 out of 4 points The team decision technique of asks everyone to respond individually and in writing to a basic question such as: “What should be done to improve the effectiveness of this work team?” Answer Selected Answer: Correct Answer: • Question 6 4 out of 4 points occurs when too much is expected and the individual feels overwhelmed with work. Answer Selected Answer: Correct Answer: • Question 7 4 out of 4 points Wheel communication network and chain communication network are other names for . Answer Selected Answer: Correct Answer: • Question 8 4 out of 4 points occurs when different people send conflicting and mutually exclusive expectations. Answer Selected Answer: Correct Answer: • Question 9 4 out of 4 points KPMG’s practice that focuses on helping executives identify threats to their firm and manage them is known as . Answer Selected Answer: Correct Answer: • Question 10 4 out of 4 points A form of selective perception, the involves seeking only those cues in a situation that support a preexisting opinion. Answer Selected Answer: Correct Answer: • Question 11 4 out of 4 points The model views decision makers as acting in a world of complete certainty. Answer Selected Answer: Correct Answer: • Question 12 4 out of 4 points What Decision-Making concept is reflected in the popular adage, “If at first you don’t succeed, try, try again?” Answer Selected Answer: Correct Answer: • Question 13 4 out of 4 points Behavioral scientists are cautious about applying classical decision theory to many decision situations because they recognize that human beings have that restrict their information-processing capabilities. Answer Selected Answer: Correct Answer: • Question 14 4 out of 4 points The negotiating pitfall of occurs when people become committed to their demands and are reluctant to back down once the demands have been stated. Answer Selected Answer: Correct Answer: • Question 15 4 out of 4 points commonly involves supervisor-subordinate disagreements over resources, goals, deadlines, or performance results. Answer Selected Answer: Correct Answer: • Question 16 4 out of 4 points most commonly occurs in the context of the competition and rivalry that characterize firms operating the same markets. Answer Selected Answer: Correct Answer: • Question 17 4 out of 4 points Two important goals must be considered in negotiation. These goals are . Answer Selected Answer: Correct Answer: • Question 18 4 out of 4 points The success of international business practices such as outsourcing often rests with the quality of . Answer Selected Answer: Correct Answer: • Question 19 4 out of 4 points work well for more routine and straightforward messages, such as announcing the location of a previously scheduled meeting. Answer Selected Answer: Correct Answer: • Question 20 4 out of 4 points The term “flaming” is sometimes used to describe rudeness in . Answer Selected Answer: Correct Answer: • Question 21 4 out of 4 points is often accompanied by an unwillingness to understand alternative points of view and to take the values they represent seriously. Answer Selected Answer: Correct Answer: • Question 22 The issue of theory. Answer Selected Answer: Correct Answer: is an important ethical consideration with respect to agency 4 out of 4 points • Question 23 4 out of 4 points Milgram designed experiments to determine the extent to which people . Answer Selected Answer: Correct Answer: • Question 24 4 out of 4 points The is an unwritten set of expectations about a person’s exchange of inducements and contributions with an organization. Answer Selected Answer: Correct Answer: • Question 25 4 out of 4 points With respect to political action and subunit power, linkages involve formal staff units that have special expertise. Answer Selected Answer: Correct Answer: • Question 1 The characteristic of team effectiveness is being demonstrated when the members of a team are sufficiently satisfied to continue working well together on an ongoing basis and/or look forward to working together again at some future point in 4 out of 4 points time. Answer Selected Answer: Correct Answer: • Question 2 4 out of 4 points A(n) team is one that achieves high levels of task performance, member satisfaction, and team viability. Answer Selected Answer: Correct Answer: • Question 3 4 out of 4 points Self-managed teams have structural and management implications for organizations because they largely eliminate . Answer Selected Answer: Correct Answer: • Question 4 4 out of 4 points When people work less hard in teams than they would individually, occurs. Answer Selected Answer: Correct Answer: • Question 5 4 out of 4 points Which one of the following characteristics truly differentiates self-managing teams from the more traditional work group? Answer Selected Answer: Correct Answer: • Question 6 4 out of 4 points Which of the following sequences accurately describes the order of the stages of team development? Answer Selected Answer: Correct Answer: • Question 7 4 out of 4 points is a sequence of planned activities designed to gather and analyze data on the functioning of a team and to initiate changes designed to improve teamwork and increase team effectiveness. Answer Selected Answer: Correct Answer: • Question 8 4 out of 4 points Researchers point out that collective intelligence is in teams whose processes result in social sensitivity and absence of domination by one or a few members. Answer Selected Answer: Correct Answer: • Question 9 4 out of 4 points In the , team building takes place during off-site meetings. Answer Selected Answer: Correct Answer: • Question 10 4 out of 4 points In terms of team productivity, the best-case scenario of a work team’s performance norms and cohesiveness occurs with performance norms and team cohesiveness. Answer Selected Answer: Correct Answer: • Question 11 4 out of 4 points Edgar Schein identified three common behavior profiles that may hinder group operations when people try to cope with individual entry problems in self-serving ways. These three profiles are _ . Answer Selected Answer: Correct Answer: • Question 12 4 out of 4 points is a “logically perfect” group decision making method because all team members agree totally on a course of action. Answer Selected Answer: Correct Answer: • Question 13 4 out of 4 points What Decision-Making concept is reflected in the popular adage, “If at first you don’t succeed, try, try again?” Answer Selected Answer: Correct Answer: • Question 14 4 out of 4 points A decision is exposed to public scrutiny and forces decision-makers to consider it in the context of full transparency with the use of . Answer Selected Answer: Correct Answer: • Question 15 4 out of 4 points The process of choosing a course of action for dealing with a problem or opportunity is . Answer Selected Answer: Correct Answer: • Question 16 4 out of 4 points , or the use of one’s intellect, is important in all aspects of Decision-Making. Answer Selected Answer: Correct Answer: • Question 17 4 out of 4 points A key element in Decision-Making under risk and uncertainty is _. Answer Selected Answer: Correct Answer: • Question 18 4 out of 4 points The most difficult environment for decision makers to cope with is the environment. Answer Selected Answer: Correct Answer: • Question 19 4 out of 4 points goals deal with outcomes that relate to the “content” issues under negotiation. Answer Selected Answer: Correct Answer: • Question 20 4 out of 4 points negotiation occurs when substance issues are resolved and working relationships are maintained or even improved. Answer Selected Answer: Correct Answer: • Question 21 4 out of 4 points is a superficial and often temporary form of conflict resolution that leaves the situation open to future conflict over similar issues. Answer Selected Answer: Correct Answer: • Question 22 4 out of 4 points In negotiation, the manager is involved in negotiation with other persons, with each party representing a broader constituency. Answer Selected Answer: Correct Answer: • Question 23 4 out of 4 points negotiation focuses on positions staked out or declared by the parties involved who are each trying to claim certain portions of the available pie. Answer Selected Answer: Correct Answer: • Question 24 4 out of 4 points distributive negotiation takes place when one party is willing to make concessions to the other to get things over with. Answer Selected Answer: Correct Answer: • Question 25 4 out of 4 points negotiation focuses on the merits of the issues, and the parties involved try to enlarge the available pie rather than stake claims to certain portions of it. Answer Selected Answer: Correct Answer: Thursday, June 19, 2014 9:59:44 PM EDT • Question 1 occurs when an individual feels his self-worth is being questioned. Answer Selected Answer: 4 out of 4 points Correct Answer: • Question 2 4 out of 4 points Because communication is frequently biased when flowing upward, subordinates may . Answer Selected Answer: Correct Answer: . • Question 3 Because of their efficiency, are frequently used in work settings. Answer 4 out of 4 points Selected Answer: Correct Answer: • Question 4 4 out of 4 points The difficulties with cross-cultural communication are perhaps most obvious with respect to . Answer Selected Answer: Correct Answer: • Question 5 4 out of 4 points is often accompanied by an unwillingness to try to understand alternative points of view. Answer Selected Answer: Correct Answer: • Question 6 4 out of 4 points Which strategy for exercising relational influence can be described as “using the exchange of benefits as a basis for negotiation?” Answer Selected Answer: Correct Answer: • Question 7 4 out of 4 points Which one of the following strategies for exercising relational influence can be defined as “using a direct and forceful personal approach?” Answer Selected Answer: Correct Answer: • Question 8 4 out of 4 points Milgram designed experiments to determine the extent to which people . Answer Selected Answer: Correct Answer: • Question 9 4 out of 4 points A manager who withholds positive outcomes, such as special assignments or bonuses, as a means for controlling the behavior of employees is using which type of power? Answer Selected Answer: Correct Answer: • Question 10 4 out of 4 points In the context of political action and subunit power, linkages involve organizational units that have the right to evaluate the actions of others after action has been taken. Answer Selected Answer: Correct Answer: • Question 11 4 out of 4 points The assumes that leadership is central to performance and other outcomes. Answer Selected Answer: Correct Answer: • Question 12 4 out of 4 points When using the leadership grid, results are plotted on a nine-position grid that places concern for on the vertical axis and concern for on the horizontal axis. Answer Selected Answer: Correct Answer: • Question 13 4 out of 4 points The to studying leadership sought to identify important differences between leaders and non-leaders. Answer Selected Answer: Correct Answer: • Question 14 4 out of 4 points Leader traits and behaviors can act in conjunction with to predict leader or organizational outcomes. Answer Selected Answer: Correct Answer: • Question 15 4 out of 4 points Which of the following leadership theories has it roots in the expectancy model of motivation? Answer Selected Answer: Correct Answer: • Question 16 4 out of 4 points Context 4, , is a transition zone poised between order and chaos. Here, the system must rapidly adjust while maintaining sufficient stability to learn. Answer Selected Answer: Correct Answer: • Question 17 4 out of 4 points is often viewed as something that must be overcome in order for change to be successful. Answer Selected Answer: Correct Answer: • Question 18 4 out of 4 points is often used in combination with vertical leadership. Answer Selected Answer: Correct Answer: • Question 19 4 out of 4 points People respond to a(n) change strategy mainly out of the fear of being punished if they do not comply with a change directive or out of the desire to gain a reward if they do. Answer Selected Answer: Correct Answer: • Question 20 4 out of 4 points is a direct response to someone’s perception of a performance gap –– a discrepancy between the desired and actual state of affairs. Answer Selected Answer: Correct Answer: • Question 21 4 out of 4 points Organizational often specify/ies when various types of actions are appropriate and where individual members stand in the social system. Answer Selected Answer: Correct Answer: • Question 22 Often, the language of a subculture, and its rituals and rites, emerge from the group as a form of . Answer Selected Answer: 4 out of 4 points Correct Answer: • Question 23 4 out of 4 points In a business setting, a firm’s system of shared actions, values, and beliefs that develops within the company and guides the behavior of its members is called its . Answer Selected Answer: Correct Answer: • Question 24 4 out of 4 points Which step in the innovation process focuses on creating an idea through spontaneous creativity, ingenuity, and information processing? Answer Selected Answer: Correct Answer: • Question 25 4 out of 4 points “What precisely needs to be accomplished, and how can it be done?” is a cultural question pertaining to the survival issue of . Answer Selected Answer: Correct Answer: • Question 1 4 out of 4 points Whether part of a formal work unit, a temporary task force, or a virtual team, the group itself passes through a series of . Answer Selected Answer: Correct Answer: • Question 2 4 out of 4 points Which one of the following characteristics truly differentiates self-managing teams from the more traditional work group? Answer Selected Answer: Correct Answer: • Question 3 consist of persons with natural affinities for one another, and who tend to work together, sit together, take breaks together, and even do things together outside of the workplace. Answer Selected Answer: 4 out of 4 points Correct Answer: • Question 4 4 out of 4 points Members of teams that must have good long-term working relationships with one another, solid operating systems, and the external support needed to achieve effectiveness over a sustained period of time. Answer Selected Answer: Correct Answer: • Question 5 4 out of 4 points When voting is required in problem solving teams, . Answer Selected Answer: Correct Answer: • Question 6 4 out of 4 points The final stage in the team development process is known as the stage. Answer Selected Answer: Correct Answer: • Question 7 4 out of 4 points The interacting team pattern results in a in which all team members communicate directly and share information with one another. Answer Selected Answer: Correct Answer: • Question 8 4 out of 4 points Edgar Schein identified three common behavior profiles that may hinder group operations when people try to cope with individual entry problems in self-serving ways. These three profiles are _ . Answer Selected Answer: Correct Answer: • Question 9 4 out of 4 points -role conflict occurs when a person’s values and needs come into conflict with role expectations. Answer Selected Answer: Correct Answer: • Question 10 4 out of 4 points Decision by occurs when one idea after another is suggested without discussing them and the team finally accepts an idea without any critical evaluation. Answer Selected Answer: Correct Answer: • Question 11 4 out of 4 points is the sharing of responsibility for meeting group task and maintenance needs. Answer Selected Answer: Correct Answer: • Question 12 4 out of 4 points Tasks that are routine and easily subdivided lend themselves to: Answer Selected Answer: Correct Answer: • Question 13 4 out of 4 points The lack-of-participation error occurs in which phase of the rational decision model? Answer Selected Answer: Correct Answer: • Question 14 4 out of 4 points The model views decision makers as acting in a world of complete certainty. Answer Selected Answer: Correct Answer: • Question 15 Examples of decisions include reordering inventory automatically when stock falls below a predetermined level and issuing a written reprimand to someone who violates a specific work procedure. Answer Selected Answer: 4 out of 4 points Correct Answer: • Question 16 4 out of 4 points Problem-solving decisions in organizations are typically made under three different conditions or environments. These are . Answer Selected Answer: Correct Answer: • Question 17 4 out of 4 points A decision is exposed to public scrutiny and forces decision-makers to consider it in the context of full transparency with the use of . Answer Selected Answer: Correct Answer: • Question 18 4 out of 4 points A key element in Decision-Making under risk and uncertainty is _. Answer Selected Answer: Correct Answer: • Question 19 4 out of 4 points Conflict as it is experienced in the daily workplace involves at least two basic forms. These are . Answer Selected Answer: Correct Answer: • Question 20 4 out of 4 points is a superficial and often temporary form of conflict resolution that leaves the situation open to future conflict over similar issues. Answer Selected Answer: Correct Answer: • Question 21 4 out of 4 points negotiation occurs when substance issues are resolved and working relationships are maintained or even improved. Answer Selected Answer: Correct Answer: • Question 22 4 out of 4 points is the tendency in negotiations to stake out your position based on the assumption that in order to gain your way, something must be subtracted from the other party’s way. Answer Selected Answer: Correct Answer: • Question 23 4 out of 4 points negotiation takes place when each party holds out to get its own way. Answer Selected Answer: Correct Answer: • Question 24 4 out of 4 points may be used when issues are more important to others than to yourself or when you want to build “credits” for use in later disagreements. Answer Selected Answer: Correct Answer: • Question 25 4 out of 4 points occurs between persons or groups at the same hierarchical level. Answer Selected Answer: Correct Answer: • Question 1 teams bring together people from different functional departments or work units to work on a common task. Answer Selected Answer: 4 out of 4 points Correct Answer: • Question 2 4 out of 4 points Most self-managing teams include between members. Answer Selected Answer: Correct Answer: • Question 3 4 out of 4 points Teams whose members convene and work together electronically via networked computers are called . Answer Selected Answer: Correct Answer: • Question 4 4 out of 4 points Members of can solve problems with a positive combination of functional expertise and integrative or total systems thinking. Answer Selected Answer: Correct Answer: • Question 5 4 out of 4 points A team member contributes leadership by encouraging the participation of others, trying to harmonize differences of opinion, praising the contributions of others, and agreeing to go along with a popular course of action. Answer Selected Answer: Correct Answer: • Question 6 4 out of 4 points Decision by occurs when one idea after another is suggested without discussing them and the team finally accepts an idea without any critical evaluation. Answer Selected Answer: Correct Answer: • Question 7 4 out of 4 points In coping with the challenge of entering a team, _ are individuals who act in a passive, reflective, and even single-minded manner while struggling with the fit between individual goals and group directions. Answer Selected Answer: Correct Answer: • Question 8 4 out of 4 points Edgar Schein identified three common behavior profiles that may hinder group operations when people try to cope with individual entry problems in self-serving ways. These three profiles are _ . Answer Selected Answer: Correct Answer: • Question 9 4 out of 4 points The most difficult environment for decision makers to cope with is the environment. Answer Selected Answer: Correct Answer: • Question 10 4 out of 4 points are simplifying strategies or “rules of thumb” used to make decisions. Answer Selected Answer: Correct Answer: • Question 11 4 out of 4 points decisions are specifically crafted or tailored to the situation at hand. Answer Selected Answer: Correct Answer: • Question 12 4 out of 4 points In the Vroom, Yetton, and Jago decision-making model, are made when the manager or team leader uses information that he or she possesses and decides what to do without involving others. Answer Selected Answer: Correct Answer: • Question 13 4 out of 4 points The model accepts the notion of bounded rationality and suggests that people act only in terms of what they perceive about a given situation. Answer Selected Answer: Correct Answer: • Question 14 4 out of 4 points Use of cross-functional teams and task forces is one way of trying to minimize and promote more creative and efficient operations. Answer Selected Answer: Correct Answer: • Question 15 0 out of 4 points Negotiations can break down because of a(n) problem, wherein the parties don’t really talk to one another, at least not in the sense of making themselves truly understood. Answer Selected Answer: Correct Answer: • Question 16 4 out of 4 points involves interpersonal difficulties that arise over feelings of anger, mistrust, dislike, fear, resentment, and the like. Answer Selected Answer: Correct Answer: • Question 17 4 out of 4 points negotiation takes place when each party holds out to get its own way. Answer Selected Answer: Correct Answer: • Question 18 4 out of 4 points is often accompanied by an unwillingness to try to understand alternative points of view. Answer Selected Answer: Correct Answer: • Question 19 4 out of 4 points In comparing two-way communication with one-way communication, research indicates that . Answer Selected Answer: Correct Answer: • Question 20 4 out of 4 points The primary emphasis of supportive communication is to avoid . Answer Selected Answer: Correct Answer: • Question 21 4 out of 4 points The flow of messages at the same levels across organizations is known as . Answer Selected Answer: Correct Answer: • Question 22 0 out of 4 points is a key foundation of the increasingly popular self-managing work teams and other creative worker involvement groups. Answer Selected Answer: Correct Answer: • Question 23 0 out of 4 points When embarking on an empowerment program, management needs to recognize the current zone of indifference and systematically move to it. Answer Selected Answer: Correct Answer: • Question 24 4 out of 4 points In building on the Machiavellian tradition, managers are often considered when they seek their own goals or use means that are not currently authorized by the organization or that push legal limits. Answer Selected Answer: Correct Answer: • Question 25 4 out of 4 points According to the Machiavellian tradition, is the management of influence to obtain ends not sanctioned by the organization or to obtain sanctioned ends through nonsanctioned influence means. Answer Selected Answer: Correct Answer: • Question 1 4 out of 4 points Teams whose members convene and work together electronically via networked computers are called . Answer Selected Answer: Correct Answer: • Question 2 4 out of 4 points Which one of the following characteristics truly differentiates self-managing teams from the more traditional work group? Answer Selected Answer: Correct Answer: • Question 3 4 out of 4 points teams have members who are very similar to one another. Answer Selected Answer: Correct Answer: • Question 4 4 out of 4 points When voting is required in problem solving teams, . Answer Selected Answer: Correct Answer: • Question 5 4 out of 4 points A team member contributes leadership by encouraging the participation of others, trying to harmonize differences of opinion, praising the contributions of others, and agreeing to go along with a popular course of action. Answer Selected Answer: Correct Answer: • Question 6 4 out of 4 points In the , team building takes place during off-site meetings. Answer Selected Answer: Correct Answer: • Question 7 4 out of 4 points Decision by occurs when one idea after another is suggested without discussing them and the team finally accepts an idea without any critical evaluation. Answer Selected Answer: Correct Answer: • Question 8 4 out of 4 points The to team building offers opportunities for intense and concentrated effort to examine group accomplishments and operations. Answer Selected Answer: Correct Answer: • Question 9 4 out of 4 points can lead to systematic errors that affect the quality, and perhaps ethical implications, of any decision that is made. Answer Selected Answer: Correct Answer: • Question 10 4 out of 4 points A decision maker holds a meeting to get everyone’s agreement on a system for deciding how to make a lunch schedule. This is an example of a(n) decision method. Answer Selected Answer: Correct Answer: • Question 11 4 out of 4 points In the Vroom, Yetton, and Jago decision-making model, are made when the manager or team leader uses information that he or she possesses and decides what to do without involving others. Answer Selected Answer: Correct Answer: • Question 12 4 out of 4 points decisions are specifically crafted or tailored to the situation at hand. Answer Selected Answer: Correct Answer: • Question 13 4 out of 4 points What Decision-Making concept is reflected in the popular adage, “If at first you don’t succeed, try, try again?” Answer Selected Answer: Correct Answer: • Question 14 4 out of 4 points negotiation focuses on the merits of the issues, and the parties involved try to enlarge the available pie rather than stake claims to certain portions of it. Answer Selected Answer: Correct Answer: • Question 15 4 out of 4 points conflicts occur when the communication of task expectations is unclear or upsetting in some way, such as a team member receiving different expectations from the leader and other members. Answer Selected Answer: Correct Answer: • Question 16 4 out of 4 points occurs between persons or groups at the same hierarchical level. Answer Selected Answer: Correct Answer: • Question 17 4 out of 4 points is a superficial and often temporary form of conflict resolution that leaves the situation open to future conflict over similar issues. Answer Selected Answer: Correct Answer: • Question 18 4 out of 4 points The difficulties with cross-cultural communication are perhaps most obvious with respect to . Answer Selected Answer: Correct Answer: • Question 19 4 out of 4 points In all interpersonal communication, it is important to understand the sources of that can easily cause problems in the communication process. Answer Selected Answer: Correct Answer: • Question 20 4 out of 4 points Grapevines have the advantage of . Answer Selected Answer: Correct Answer: • Question 21 4 out of 4 points The term “flaming” is sometimes used to describe rudeness in . Answer Selected Answer: Correct Answer: • Question 22 4 out of 4 points According to the Machiavellian tradition, is the management of influence to obtain ends not sanctioned by the organization or to obtain sanctioned ends through nonsanctioned influence means. Answer Selected Answer: Correct Answer: • Question 23 4 out of 4 points Political links managers more formally to one another as representatives of their work units. Answer Selected Answer: Correct Answer: • Question 24 4 out of 4 points The is an unwritten set of expectations about a person’s exchange of inducements and contributions with an organization. Answer Selected Answer: Correct Answer: • Question 25 4 out of 4 points The issue of is an important ethical consideration with respect to agency theory. Answer Selected Answer: Correct Answer: pay of chief executive officers pay of chief executive officers [Show More]

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