MNB1601 LATEST 2022 EXAM QUESTIONS AND ANSWERS 100% VERIFIED -South Africa Airways (SAA) strives for low variability in respect of times of scheduled departures to various destinations. Lower var... iability is the positive result of doing things _________________ . {{{Answer}}} (right every time) -The inputs-process-output elements of the value chain is also known as the _____________ . {{{Answer}}} (transformation model) -Which one of the following represents an input for an airline which makes transformation possible? {{{Answer}}} (Pilots and cabin crew) -Which one of the following represents an input for an airline which is transformed? {{{Answer}}} (Passengers) -Which one of the following represents an output for an airline? {{{Answer}}} (Passengers at new destinations) -Which one of the following represents the transformation process of an airline? {{{Answer}}} (Change of location of passengers) -Airports such as OR Tambo International must be able to deal with a short waiting tolerance as passengers experience most value-adding activities first-hand. Passengers should be able to collect baggage from terminals in a reasonable time period. This refers to the _____________ of output. {{{Answer}}} (visibility) -Which one of the following is a characteristic of a service produced by a service provider such as OR Tambo International? {{{Answer}}} (Labour intensive) -Identify the correct operational process used by BMW, a motor vehicle manufacturer. {{{Answer}}} (Mass process) -The different processes required to manufacture the new Toyota Prius are arranged in consecutive order and the layout is adapted to the Prius. This is known as the ____________________ layout. {{{Answer}}} (product) -Financial bonuses, such as the one offered to Derby employees for teamwork and productivity, is an example of which kind of compensation? {{{Answer}}} (Rewards) -The Marketing Director was of the view that Derby should be moving towards a plan to introduce a system of employee empowerment. This plan is a recognised employee motivational strategy. Which one of the following options is also an employee motivational strategy that Derby could use? {{{Answer}}} (Job design) -To facilitate employee involvement, Derby may make use of _____________ which represent work groups that take over the responsibility from management for solving quality problems. {{{Answer}}} (quality circles) -Most modern approaches to work motivation are based on process theories. In this regard, intention plays a key role in motivated behaviour. Which one of the following options is the most common form of intention in the work place? {{{Answer}}} (Goals) [Show More]
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