Business > CASE STUDY > Emotional Intelligence.docx Emotional Intelligence and it™sRole School of Nursing and (All)
Emotional Intelligence.docx Emotional Intelligence and it™sRole School of Nursing and Health Sciences Capella University Leadership and Communication in Health Care Organizations ] Part 1 E... lements of Emotional Intelligence Emotional intelligence (EI) is an essential aspect of being an effective leader in healthcare. When leading a team and promoting unity and teamwork, it is imperative that you have the tools for understanding the many differing personalities within your team. Emotional intelligence is a person™s ability to œperceive, identify, understand and manage emotions in self and others which involves the individuals™ self and social awareness and how they manage relationships (Draft, 2015). The scene provided in the Vila Health scenario falls on the PICU (pediatric intensive care unit) at St. Anthony™s Medical Center. The team being examined are brought together by a nurse manager, Faith. Faith™s role requires her to ensure the best care and treatment for the patients while also maintaining a collaborative team environment. The environment of the PICU involves interaction with other staff members and floating nurses from other floors as shifts change and priorities shift. Because of the diverse staffing arrangement, barriers are present for a completely cohesive team as there are varying levels of skill, experience, and dynamics. In the situation at St. Anthony™s Medical Center, pediatric nurse Anna is speaking with respiratory therapist Christina who does not typically work on the . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .. .. . . . . . . . . . . . . . . . . . .. . . . . [Show More]
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