WGU Healthcare Operations Management (C429) - PreAssessment

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WGU Healthcare Operations Management (C429) - PreAssessment The support staff of a large urgent care facility sees no career advancement opportunities within the organization. The organization know... s it must identify other ways to increase job satisfaction or there will be high employee turnover. Which action can improve job satisfaction in this scenario? -Starting recognition programs -Conducting employee surveys -Providing autocratic leadership -Increasing horizontal communication Correct Answer: Starting recognition programs A hospital's governing board of trustees has asked a hospital administrator to find a solution to numerous compliance issues that have ultimately affected the hospital's performance. Which initial action should the hospital take to address these compliance issues? -Promoting service excellence -Developing a corrective action plan -Encouraging autocratic leadership -Implementing an employee recognition program Correct Answer: Developing a corrective action plan [Show More]

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