WGU C202 Pre-Assessment Exam - Questions and Answers

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WGU C202 Pre-Assessment Exam - Questions and Answers What does a person's learning style determine? The instructional methods that are most effective for training. During which level of Kirpatrick's... training evaluation might participants take a test on the training materials? Learning. How can performance management help an organization evaluate change initiatives, training procedures, and new technologies? By generating useful data. How can goal setting boost employee performance? By focusing attention on specific objectives. Which source of performance info is most knowledgeable about an employee's day-to-day performance in self-managed teams? Coworker. How does providing regular feedback to employees relate to their goals? It helps direct progress toward goals. An employee has already been approached concerning poor performance, but is not improving. Which corrective discipline should be repeated w/a stronger statement of the consequences for not improving? Written warning. Steps of progressive discipline in order from 1 - 4. Counseling = 1 Written warning = 2 Suspension w/o pay = 3 Termination = 4 What is an example of opportunity bias? Manager gives employee low performance ratings as result of failed project, even though failure was result of outside factors. What is a critical factor in creating a culture of safety? A commitment of an organization to the protection and well-being of its employees. What is a function related to the primary goal of OSHA? To correct hazards. How do employee wellness programs benefit employers? By reducing workers' compensation and disability-related costs. What determines whether stress is functional or dysfunctional? How manageable it is and the emotions it causes. What is an example of bullying in the workplace? Intimidating a coworker. What is an example of holding the target of bullying to a different performance standard? Assigning the target unrealistic goals and deadlines. Which org advocates that well-written implemented workplace violence prevention program can reduce incidence of workplace violence in all workplaces? OSHA. What are two physical changes that can be made to prevent workplace violence? 1) Implementing key card access, and 2) Putting in silent alarms Which tactic can employers use to improve employee engagement and motivation towards safety? Training. How does a safe workplace positively relate to employee motivation and engagement? It encourages an environment for high employee production performance. What is the influence tactic that enhances one's formal authority to make a request by referring to precedents, rules, contracts, or other official documents? Legitimating. Which act was intended to curb common work stoppages, strikes, and general labor conflict? Taft-Hartley Act. What is a psychological contract in the workplace? The hidden expectations and promises between an employer and an employee. Which type of compensation can developmental opportunities be considered? Nonfinancial compensation. What is a disadvantage of pay-for-performance plan? It could promote unintended consequences. What are two reasons why companies offer employee benefits? [Show More]

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