C489 Task 2.docx (1) C489 C489 €“ RCA AND FMEA €“ Task 2 College of Health Profession

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C489 Task 2.docx (1) C489 C489 €“ RCA AND FMEA €“ Task 2 College of Health Professions, Western Governors University C489: Organizational Systems and Quality Leadership C489- RCA AND FM... EA €“ Task 2 The Root Cause Analysis method is used to identify or get to the root cause of a problem by correcting or eliminating it and preventing its recurrence (McFarland, 2013). According to the institute for Healthcare Improvement (IHI), there are six steps used to conduct an RCA. The first step is to define the problem. The team states what happened. A flowchart is created. The second step is to collect data. The team determines what should have happened in optimal circumstances and develop a flowchart on the given information and compare it with the flowchart in step 1. The third step is to establish the cause. The team analyzes the most relevant details. Ask €œwhy € repeatedly to find out the issue that . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [Show More]

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