CONCEPTS 1101_Unit 1 Milestone - All correct answers (Fall 2020)

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CONCEPTS 1101 UNIT 1 — MILESTONE 1 Score 24/24 You passed this Milestone 24 questions were answered correctly. 1 Conflicts often move from one stage to another. This can be described as which o... f the following? Rising or falling Escalating or de-escalating Progressing or going backward Intensifying or de-intensifying CONCEPT Resolution and Post-Conflict 2 Which of the following describes a requirement of collaborative law? All proceedings in collaborative law are matters of public record. Parties and lawyers sign a participation agreement. Lawyers attempt to mediate their case without their clients present. A judge must approve the use of divorce mediation for the parties. CONCEPT Collaborative Law 3 Restorative justice is based on a theory of justice that considers wrongdoing to be __________. an offense against an individual or community a crime against the state a social rather than a legal issue an offense punishable by law CONCEPT Restorative Justice 4 A property line conflict between neighbors Prakhash and Elliott escalated as the years went on. The police were called frequently to deal with loud arguments and acts of vandalism between the two. Officer Graves recently referred Prakhash and Elliott to a community mediation center. Officer Graves, who had some conflict resolution training, told the center director that the conflict was at the crisis stage. Which of the following best describes why the police officer described the conflict as being at the crisis stage? The dispute had gone on for a long time. The police had been called many times. The parties were not in contact with each other. Acts of intentional harm had occurred. CONCEPT Crisis 5 At which stage of conflict do parties become fully aware of each other's role in their unmet needs? Crisis Discomfort Tension Incident CONCEPT Incident 6 No one remembers what began the conflict between two neighboring families; however, their years of hostility have occasionally become violent, such as when the two fathers got into a fist fight. One afternoon, a lightning strike started a fire on one family's lawn. The fire spread rapidly, threatening both homes. Members of each family called the fire department and rushed outside with buckets of water. The oldest child in each family ran to get a garden hose to try and contain the fire. Although the two families were in long-standing conflict, they worked together to contain the fire. According to Realistic Conflict Theory, which of the following describes this action? Resolution of their conflict Superordinate goal Risk Victory for one family CONCEPT Realistic Conflict Theory 7 A individual's "preferred conflict style" can be described as which of the following? The style that the individual most often uses The style that the individual should rely on to resolve conflicts The only style that the individual is good at using The style that works best for the individual in most circumstances CONCEPT Overview of the Five Conflict Styles 8 At which stage of conflict do parties start to adopt negative views of each other? Misunderstanding Pre-conflict Incident Crisis CONCEPT Misunderstanding 9 In which conflict resolution process does the intervener meet with each party separately, instead of the parties meeting face-to-face? Shuttle diplomacy Facilitative mediation Arbitration Evaluative mediation CONCEPT Resolution Processes Overview 10 Conciliation is a conflict resolution process in which the conflict resolver does which of the following? Evaluates the case and issues an opinion to the disputing parties Meets privately with each party in an attempt to resolve their differences Facilitates discussion to improve the communication between disputing parties Makes a decision for the disputing parties CONCEPT Conciliation 11 The collaborating conflict style places great emphasis on which of the following? Keeping discussion focused on tangible solutions Allowing parties to vent their feelings Preventing negative outcomes Encouraging both parties to make compromises CONCEPT Collaborating 12 Which of the following theories interprets human interactions as a set of strategies and actions intended to move individuals closer to attaining goals? Power-based theory Relationship-based theory Rights-based theory Game theory CONCEPT Game Theory 13 In which style of mediation is a mediator allowed to offer suggestions and opinions? Facilitative mediation Transformative mediation Evaluative mediation Mediation-arbitration CONCEPT Different Styles of Mediation 14 Competing is a conflict style that can be described as which of the following? Low in both assertiveness and cooperativeness High in both assertiveness and cooperativeness Low in assertiveness and high in cooperativeness High in assertiveness and low in cooperativeness CONCEPT Competing 15 In which stage of conflict are the parties unaware that their needs are not being met by one another? Misunderstanding Discomfort Post-conflict Pre-conflict CONCEPT Pre-Conflict 16 Which of the following is a result of the growth of ADR? Stronger community relationships Decrease in criminal activity More jail time for juvenile offenders Lower rate of divorce among married couples CONCEPT History of ADR and Conflict Resolution 17 In an argument, a person using the accommodating style would most likely respond by doing which of the following? Getting upset because the other party disagreed with him or her Giving in to the other party Refusing to back down Bringing out solid proof that she or he was right CONCEPT Accommodating 18 Which of the following statements would most fit with a compromising conflict style? “Well, clearly you don't care about my needs, so let's just do it your way!” “This is non-negotiable.” “How about we each get half of what we want?" “I'm tired of arguing. Let's just deal with this later.” CONCEPT Compromising 19 Select the term for a type of conflict resulting from parties' perceptions that their needs are not being met. Structural conflict Relationship-based conflict Interest-based conflict Data-based conflict CONCEPT Types of Conflict 20 When is conflict the easiest to resolve? At the earliest possible stage Conflict is easy to resolve at any stage. When the parties request an intervention At the end of the conflict CONCEPT Discomfort 21 The avoiding style can be described as which of the following? Low in assertiveness and high in cooperativeness High in assertiveness and low in cooperativeness Low in both assertiveness and cooperativeness High in both assertiveness and cooperativeness CONCEPT Avoiding 22 Tom and Bill have been fighting a lot over a project that their department has been working on. At the company Christmas party, Tom spent some time chatting with another coworker named Mary. He told her that Bill has been impossible to work with, mostly because he is just a lazy and unmotivated person who only got the job because his father-in-law is a big client. Tom suggested to Mary that she should apply for a transfer into his department, so that he would have someone he trusted and knew would do a great job working with him. Meanwhile, on the other side of the room, Bill was talking to Jared, a coworker within their department. Bill was explaining that Tom is the reason the project is going so poorly, as he is so competitive and arrogant that he bulldozes everyone into agreeing with his ideas even if they aren't good. Bill said that although he has tried to slow Tom down to consider their options, Tom just isn't willing to listen to anyone but himself. Bill suggested to Jared that he should ask their boss if he could join in on the project, so Bill would have someone else to work with who can slow Tom down. Which stage of conflict are Bill and Tom in? Post-conflict Tension Discomfort CONCEPT Tension 23 Franklin was involved in a long-standing conflict with his neighbors over the condition of his house, which was very run-down. Although he had the money to fix it, Franklin refused to do so. The conflict recently became very intense, and a local reporter wrote a story about it. During the interview with Franklin, the reporter asked how the conflict affected Franklin. “Well," Franklin replied, "it's hard having people not talk to me or complain about me. But if I'm okay living here, why should I waste money fixing it when I could save up for something I actually need, like a new car? It's MY property— I shouldn't be forced to renovate just because I can afford to.” In Franklin's point of view, what is the advantage of this conflict? Not spending money Being interviewed Being talked about by his neighbors Acting on values CONCEPT Advantages and Disadvantages of Conflict 24 The way a person thinks of himself or herself is referred to as that person's __________. conflict style in-group identity [Show More]

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