Business > CASE STUDY > Reflection Essay.docx D024 Reflection Essay Professional Presence and Influence “ D024 (All)
Reflection Essay.docx D024 Reflection Essay Professional Presence and Influence “ D024
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Reflection Essay.docx D024 Reflection Essay Professional Presence and Influence “ D024 Western Governors University During the Mursion simulation I portrayed a leadership role with the task of... dealing with a difficult situation in the workplace. A meeting took place between the ED nurse manager Raymond Mullin MSN, RN and the ED pharmacy manager Jenna Zielinski, PharmD to discuss the frustration nursing is feeling due to the reduction in workforce (RIF) that has caused an increase in workload. Medication reconciliation, a function of the pharmacy department has now shifted to the ED nursing staff due to the RIF. In the leadership role five social/emotional power skills were utilized to help resolve conflict and incivility between the two departments. The five social/emotional power skills utilized were self-awareness, self-management, interpersonal communication, executive function, and social awareness.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [Show More]
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