COM312 GCU Test 1|Exam 76 Questions with Verified Answers,100% CORRECT

Document Content and Description Below

COM312 GCU Test 1|Exam 76 Questions with Verified Answers Destructive conflict - CORRECT ANSWER damages the parties and their relationship Relationship goals - CORRECT ANSWER pertaining to the p... arties' influence on each other. Who gets to decide, how they treat one another, and other aspects of their communication Identity, or face-saving - CORRECT ANSWER needs of people to present themselves positively in interactions and to be treated with approval and respect Prospective goals - CORRECT ANSWER identified before interacting with the other parties Transactive goals - CORRECT ANSWER emerge during the communication exchanges destructive conflict - CORRECT ANSWER characterized by a shift from original goals to a desire to harm the other party Retrospective goals - CORRECT ANSWER identified after the conflict episodes have occurred Power imbalances - CORRECT ANSWER often impede conflict management; extreme power imbalances characterizing bullying and sexual assault and harassment are discussed interpersonal conflict - CORRECT ANSWER conflict that occurs between two or more individuals operating as a system of relations, complete with repetitive behavior, rules, and other identifiable dynamics Microevents - CORRECT ANSWER observable, recur-ring patterns of behavior that can be analyzed for underlying conflict structure What underlies most conflict? - CORRECT ANSWER relationship and identity goals TRIP goals are.. - CORRECT ANSWER Topic, Relational, Identity, Process Topic goals - CORRECT ANSWER "What do we want?" Express what you want Relational goal - CORRECT ANSWER "Who are we to each-other?" "I thought we were friends?" Identity goals - CORRECT ANSWER "Who am I?" maintain ones sense of self "you're so nasty Process goals - CORRECT ANSWER "don't want technology" interests in how the interaction is conducted 5 conflict styles - CORRECT ANSWER avoiding, accommodating, compromising, competing, collaborating avoiding - CORRECT ANSWER "no way" accomodating - CORRECT ANSWER "your way" compromising - CORRECT ANSWER "half way" collaborating - CORRECT ANSWER "our way" competing - CORRECT ANSWER "my way" top 6 creative constructive conflict - CORRECT ANSWER descriptive, problem solve, spontaneous, empathy, provisional, & equality downward spiral in conflict - CORRECT ANSWER less interaction.. complain.. avoid.. resent.. end relationship upward spiral in conflict - CORRECT ANSWER behaviors.. perception of other.. perception of relationship Sign you're in destructive conflict - CORRECT ANSWER aggressive, intense, negative emotions _______ withhold information or block discussion - CORRECT ANSWER men ______ complain more in a marital setting than _____. - CORRECT ANSWER 1. women 2. men Conflict is not "_____" it is ____. - CORRECT ANSWER 1. part of your life 2. life examples of scarce resources - CORRECT ANSWER money, time, attention, affection, ect. expressed struggle begins with - CORRECT ANSWER a triggering event how to handle conflict - CORRECT ANSWER turn-taking: admit, explore, validate, and listen where do we learn conflict - CORRECT ANSWER socialization, caught vs taught, attitudes affected root of conflict - CORRECT ANSWER disbelief of self and others conflict came to be due to.. - CORRECT ANSWER being faced with options What makes a good threat? - CORRECT ANSWER willing to follow through, able to do what they say, person must care about the consequences Threat vs. Warning - CORRECT ANSWER warning is telling consequences patterns of violence - CORRECT ANSWER verbal aggression leads to physical agression aggressive rituals precede violent events - CORRECT ANSWER start with nonverbal and verbal hostility intimate violence is reciprocal - CORRECT ANSWER women aren't comparable in strength women and children suffer more injuries - CORRECT ANSWER they aren't built to take hits from men domestic abuse is most dangerous when.. - CORRECT ANSWER the person is leaving victims are in a no win situation when - CORRECT ANSWER they are desensitized to danger ____ try to fix the problem during conflict - CORRECT ANSWER woman ____ minimize violence "I didn't hit you that hard" - CORRECT ANSWER men key characteristics of systems: wholeness - CORRECT ANSWER entire system key characteristics of systems: orginization - CORRECT ANSWER unit patterns key characteristics of systems: patterning - CORRECT ANSWER what functions do they serve key characteristics of systems: non-summative - CORRECT ANSWER whole is greater than the sum of the tasks key characteristics of systems: equifinality - CORRECT ANSWER goal oriented System patterns: non-intimate - aggressive - CORRECT ANSWER draining relationships, aggressive, full of negativity. MW System patterns: non-intimate - non-aggressive - CORRECT ANSWER avoiding, fading out, no connection, over it. LZ System patterns: intimate - non-aggressive - CORRECT ANSWER no fights, honest, open, friendly. MH System patterns: intimate - aggressive - CORRECT ANSWER lots of love, criticize often, bicker when you talk. HF Interpersonal problems - CORRECT ANSWER ability to influence a relational partner in any conflict because you control, partner perceives you do, resources that partner needs, values, desires, or fears. our ____ of power is flawed - CORRECT ANSWER perception Power Currencies (RICE) - CORRECT ANSWER Resource control, Interpersonal linkages, communication skills, expertise Resource control - CORRECT ANSWER designated power, formal position in power and control of others things such as money Interpersonal linkages - CORRECT ANSWER set of currencies dependent on interpersonal contacts and a network of friends and supporters. get power through coalition formations. Communication skills - CORRECT ANSWER speak persuasively, lead groups, mediate, listen, form relationsips Expertise - CORRECT ANSWER special skill you're really good at. the better you are the harder it is to communicate it. Assesment of power - CORRECT ANSWER think other has power, no research to determine power the ____ invested, holds the ___ power. - CORRECT ANSWER 1. most 2. least how to balance power - CORRECT ANSWER talk with the other. listen. clarify. ask questions. summarize. Why can't we balance power? - CORRECT ANSWER We are all controlled by someone or something high power should exercise _______ - CORRECT ANSWER restraint low power needs to... - CORRECT ANSWER not undermine higher power, respect their power For low to get to high.. - CORRECT ANSWER be persistent and petition their power devitalizing/ avoided spiral - CORRECT ANSWER less invested, don't rely on each other, avoid each other When is it appropriate to use power? - CORRECT ANSWER to help kids competition can have a _____ outcome. - CORRECT ANSWER positive Escalatory spiral - CORRECT ANSWER emotion and tension is rising definition of conflict - CORRECT ANSWER an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other party in achieving their goals _______ criticize, ____ stonewall - CORRECT ANSWER 1. women 2. men conflict begins with... - CORRECT ANSWER triggering event itergrating is most _____ but avoiding is the ______. - CORRECT ANSWER 1. satisfaction 2. worst [Show More]

Last updated: 5 months ago

Preview 1 out of 6 pages