COM 312 Quiz 1 (Notes 8/28-30) Exam 35 Questions with Verified Answers,100% CORRECT

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COM 312 Quiz 1 (Notes 8/28-30) Exam 35 Questions with Verified Answers Nonverbal Communication - CORRECT ANSWER Includes al the messages other than words or language that people exchange in inter... active contexts including aspects of the voice, body movement, facial expressions, space, time and environment. Purpose of COM 312 - CORRECT ANSWER To make us better communicators and more sensitive to the nonverbal cues of others. Impression Management Theory - CORRECT ANSWER The idea that we consciously alter our appearance or adjust our behavior to create a desired impression on others. Chronemics - CORRECT ANSWER Study of time and how you use it. The message-laden aspects of time. Major Study Areas of Nonverbal Communication - CORRECT ANSWER Environment Chronemics Proxemics Physical Appearance Vocalics, Paralanguage Kinesics Tacesics, Haptics Proxemics - CORRECT ANSWER The study of the way humans use and communicate with space. (From Latin proxemus = nearness/closeness). Territoriality (proxemics) - CORRECT ANSWER "Our" space, personal bubble, seating behavior. Physical Appearance - CORRECT ANSWER Strong initial impact on relationships we develop. Physical attractiveness, clothing, etc. Vocalics, Paralanguage - CORRECT ANSWER Variations in the voice that help to convey the meaning of what we say. Personality traits inferred by the voice (Latin vox = voice, Greek para = beyond) Kinesics - CORRECT ANSWER The effects of body movement and gestures. Body language, includes facial expressions. (Greek root kinesics = motion) Tacesics, Haptics - CORRECT ANSWER How touch is used to show relationships (tie signs). (Latin tactilis = touch, Greek haptestal = to touch). Babies & cuddling. 6 Dimensions of Envrionments (Knapp & Hall) - CORRECT ANSWER Formality Warmth Privacy Familiarity Distance Constraint Formality - CORRECT ANSWER The more formal a place is, the more stylized and repeated our behavior is. (Church, school, etc.) Warmth - CORRECT ANSWER We consider a place warm when we feel relaxed and comfortable. A warm environment is welcoming and we want to stay. (Earth tones, plants, cushions, etc.) Privacy - CORRECT ANSWER The more privacy we feel in an environment, the more personal we are with our communication and behaviors. (musics, walls, booths, etc.) Familiarity - CORRECT ANSWER The more familiar an environment is, the more comfortable we are. We move more quickly in a familiar place. Distance - CORRECT ANSWER In close spaces, we create mental distance (airplanes, lone seating, etc.) Constraint - CORRECT ANSWER Refers to the feeling that you cannot leave an environment. (class, move theater, appointments, etc.) Distance and Constraint - CORRECT ANSWER The concepts of _________ and ___________ are related to proxemics, the study of the use of space. Territoriality (proxemics) - CORRECT ANSWER Bill Friedman - CORRECT ANSWER Former gambling addict; Prof. of Casino Management at UNLV; Casino Exec., Casino Consultant What are Friedman's conclusions from his study of 80 casinos and their designs based on? - CORRECT ANSWER Observations - evaluating successful elements as the ones in casinos making the most $ and attracting gamblers aside from their own guests. On what did Friedman evaluate the casinos he studied? - CORRECT ANSWER -Total Casino Win -Slot Win -# of Slots -Slot Occupancy Rate -Player Count -Slot : Room ratio -Players : Room ratio What are five principles from Friedman's 13 principles of casino design? - CORRECT ANSWER 2. Gambling equipment immediately inside casino entrances beats vacant entrance landings and empty lobbies 4. The maze layout beats long, wide, straight passageways and aisles 8. Low ceilings beat high ceilings 9. Gambling equipment as the decor beats impressive memorable decor 11. Pathways emphasizing gambling equipment beats yellow brick road What does a casino with "gaming design" look like? - CORRECT ANSWER -Casino at entrance -Low ceilings -Little decor outside tables and machines -Layout leads back to casino What did Roger Thomas say about the traditional casino design? - CORRECT ANSWER Said it makes no sense What assumption did Thomas and Steve Wynn use in their casino design work? - CORRECT ANSWER That people would be more likely to place risky bets when they felt safe and relaxed What did Thomas do that contradicted Friedman's principles of casino design? - CORRECT ANSWER -Had soaring ceilings -Clear sight lines for easy navigation -Elegant lobby with glass sculptures and real flowers -Time pieces and skylights -Decor in gambling area What is the name for the luxorious type of casino design that violates traditional principles? - CORRECT ANSWER Playground Design What was the conclusion of the University of Guelph study-which type of casino design did the research participants tend to like more? - CORRECT ANSWER Liked Playground Design Regarding the encouragement of gambling, which type was always more likely to get people to gamble. - CORRECT ANSWER Playground design more likely What elements are mentioned as decreasing at-risk gambling intentions? - CORRECT ANSWER -Static lighting -Varied color scheme -Cluster machines by theme -Symmetrical layout Who tends to/is predicted to gamble in a highly populated casino? - CORRECT ANSWER Females What additional element of casino design is mentioned? - CORRECT ANSWER Scent Did having a pleasant scent get more people to gamble? - CORRECT ANSWER Yes [Show More]

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